Wendy D. Steele

Experience

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  Sprint

  Apr 1993 - Nov 2005

  Senior Network Operations Specialist

  This was one of the best jobs I've ever had. I started out in Video Conference Reservations, was promoted to the Video Support Operations Center (VSOC) within three years. I thoroughly enjoyed my career in telecom/IT. Due to my background, the majority of my clients are IT executives.* Fast-tracked to senior level role launching video conference and satellite connections for major corporations. * I served as a key point of contact managing VTCs for Coca-Cola, KPMG, Spencer Stuart, Heidrick and Struggles, Deloitte and Russell Reynolds.* Managed entire department on weekends, solely led international conferences during their time zones, manned servers and resolved any network issues.* Performed troubleshooting as necessary, opened tier I trouble tickets and remotely resolved technical problems.* Developed a flow chart for the entire department that proved highly successful during crunch periods, and for resolving complex technical issues. Show less

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  Bronze Press Publishing

  Oct 2003 - Dec 2006

  Author and Independent Book Publisher

  Unlike most new authors, I didn't start out seeking a mainstream publisher. I wanted to learn the ins and outs of the publishing industry first. So, I established an independent publishing company for the sole purpose of publishing and marketing my own novels. First novel, Behind the Screen catapulted to several Bestseller lists around the nation.In addition:► Led career as an Author and acted as own Publicist. Successfully toured around the U.S.► Launched an aggressive marketing campaign resulting in Behind the Screen successfully placed on the bookshelves of brick-n-mortar stores in two months. Landed in libraries around the U.S. and in independent bookstores. ► Grew readership as far as England and invited by book club presidents to literary events. ► Behind the Screen was selected as Book of the Month at various libraries and book clubs.► Spoke at several book events and conducted literary workshops in various cities throughout the U.S. Show less

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  The Literary Source

  Jan 2004 - Dec 2005

  Founder & Editor

  I turned a literary newsletter into a magazine, later expanding into a non-profit writers organization. Specialized in educating new mainstream and self-published authors.Organized trade shows at BEA and other book events in Columbus, OH, Cleveland, OH, Charleston, SC, New York, Houston, TX, Miami, FL and a host of other cities.

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  BluePrint Resumes

  Nov 2005 - now

  Certified Professional Resume Writer │ Interview Coach, Job Search Consultant

  BluePrint Resumes is the first division started as part of the BluePrint Career Group. This is primarily for our repeat clients and referrals who are of non-executive level. Services include: professional resume updates, newly created resumes, cover letters, interview coaching and LinkedIn profile assistance for all sectors including the federal government. We have a huge repeat client base due to our reputation for excellent service and results.Our repeat clients receive huge discounts!► My team of writers, client service reps and I have consistently maintained a 98% - 100% client satisfaction rating.Tidbit you may find interesting if you're a new business owner:► I built up a high-performing team for 14 offices able to sustain operations anytime in my absence.► I also developed a client base of nearly 10,000 with a huge network of repeat clients and referrals within 12 years.Client Success:► When BluePrint Resumes served senior level clients. I successfully helped several major Fortune 100 company presidents and directors get a seat on a board of directors. One was recognized in Fortune Magazine! ► Built up a portfolio of recruiters to pair our clients with to improve their chances of landing the right job.In addition: ► Presented resume writing workshops for major corporations, universities and local churches. ► I still attend career conferences and webinars to stay abreast on the current trends in the job market and job search strategies. Conferences are held all over the U.S. and also keep us informed of future trends. Show less

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  BluePrint Executives

  Sept 2012 - now

  Executive Resume Writer & Career Consultant

  BluePrint Executives is part of the BluePrint Career Group, LLC. Excellent customer service is our top priority. We provide in-person, video and telephone consultations. I manage everything from client services to website content and design, digital marketing, copywriting and social media management for all platforms.Our main goal is to guide you in a smooth career transition by marketing you in the best light possible. I, along with my team specialize in: ✦ targeted resumes of all levels.✦ Cover letters, bios and LinkedIn profiles that tell your story. ✦ For federal resumes, we also assist with questionnaires and applications.Clients work directly with me, or one of my senior writers. I am the sole career consultant assisting with all LinkedIn profiles, interview coaching and direct job search/application assistance. Since 2005, I have been successful in:✦ Helping all levels of candidates land roles even in the hidden job market.✦ 98% - 100% client satisfaction rating.✦ Partnering with executive search firms who don't have time to write resumes and need quick, excellent service to get their candidate to the next level.✦ Working with clients in IT, healthcare, legal, banking & finance, education, hospitality, furniture, CPG, real estate, and more.✦ Helping Federal SES candidates with ECQs and TQs, and candidates with job questionnaires. ✦ Additionally I am a workshop/webinar presenter for corporations and organizations which include Fortune 100/500 companies universities and churches. Show less

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  Branch Military-Federal Resumes

  Oct 2012 - now

  Managing Director

  This is our separate division for military transitioners and federal government employees, or those applying for federal government jobs through USA Jobs.gov. Services include:Resumes from GS1 all the way to GS-15 SES* Resume Writing* Application Assistance * Assistance with questionnaires* ECQ and TC Editing* LinkedIn Profiles

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  BluePrint Career Group

  Sept 2018 - now

  I serve in several HR related roles such as:Headhunting/Recruiter Assisting:Since our offices are either in the same building, or next to staffing agencies and recruiting firms, I have assisted Coworx for years, boutique recruiting and global executive search firms, and most recently Dover Staffing. This includes the following:✦ Resumes targeted for various positions. ✦ Cover letters, bios and LinkedIn profiles.✦ Interview coaching, preparing candidates of all levels from new graduates to executives.✦ Salary negotiation Generalist Tasks: Coming from a corporate background, when I started BluePrint Resumes & Consulting I established all HR policies and processes before I hired our first employee. To earn my Certified Professional Resume Writer credential, we had to know basic HR laws. I took it a step further and learned what I needed to know for setting up our HR operations. Today, I continue to manage a small team (previously up to 23) along with the following:✦ Creating and posting job descriptions primarily on Indeed, Zip Recruiter and LinkedIn✦ Recruiting, interviewing and hiring✦ Onboarding of new employees✦ Tracking time and attendance ✦ Payroll for W-2 and 1099 employees✦ Training, mentoring, coaching and development✦ Managing our processes through HRIS - In-house, Paycom, Workday✦ Setting up benefits for W-2 employees✦ Submitting Time/Payroll (Paychex system or to our staffing agency when necessary) ✦ Updating employee manuals (for CSR, Editors, Writers and Admin Assistants)Key Accomplishments:✦ I have been highly instrumental in ensuring our employees are trained and able to work independently within two weeks to one month. ✦ Successful in meeting all payroll deadlines regardless of how busy we are or short staffed.✦ Remain hands-on with handling any staffing issues; jumping in to assist wherever needed.✦ Network with corporate recruiters, staffing agencies; attend meetings/webinars to stay abreast on the latest in HR trends. Show less This is home to BluePrint Publishing. After growing to love the career services industry and realizing the value I bring, I decided to share my knowledge and switch to writing in the nonfiction/self-help genre. I launched this publishing company which includes two imprints- Wise Girl Press for my entrepreneur series of books and Career Diamond Books for the career series. I am blessed to have a wonderful team which includes my editor, 2 graphic designers, website designer, photographer and a glam team!I published two books in 2019: Let Me Get My Coffee! Then We'll Talk Business and the Lessons I Learned as an Entrepreneuer as the first in my entrepreneur series. This book is more of a self-help memoir detailing how I grew BluePrint Resumes & Consulting to 14 locations. Most any entrepreneur can relate. My second nonfiction release: Why Your Resume Isn't Working and How You Can Fix it NOW is the first in my job seeker/career series. It details the main reasons I've seen for why many job seekers' resume hasn't gotten them the results they seek. It's loaded with solutions. Show less

  • Human Resources Assistant Recruiter & Generalist

    Nov 2007 - now

  • Author and Independent Book Publisher

    Sept 2018 - Jan 2024