Manoj Katikala

Experience

• 

  Tata Consultancy Services

  Aug 2015 - May 2023

  IT Analyst
• 

  Target

  Sept 2015 - Aug 2017

  - Owner for 40 + API services and driving complete RCA for issues in those services- Owner for 8+ Bulk loader routes and 2+ Camel routes- Managing planned maintenance for infrastructure components to minimize impact- Monitoring the API health metrics and reacting proactively to infrastructure level issues. - Executing Site refresh of Target.com thru Control M Jobs- Online Operation for Checkout Module.- Triaging Issues and Resolving them within SLO.

  • Online Support Specialist

    Aug 2016 - Aug 2017

  • Operations Engineer

    Sept 2015 - Aug 2016
• 

  The Home Depot

  May 2017 - now

  - Currently Checkout SRE- Previously Account SRE- Supporting microservices and web infrastructure that make up www.homedepot.com- Ensuring applications meet their SLOs by constantly challenging with chaos engineering- Deploying web containerized applications in Google Cloud Platform- Troubleshooting and Monitoring web app's performance, latency, errors, disk utilization, etc.- Investigating escalated incidents reported to our team- Working closely with Developers to implement software updates, versions, and bug fixes Show less

  • Senior Software Engineer

    May 2023 - now

  • Site Reliability Engineer

    Aug 2020 - now

  • Operations Engineer

    May 2017 - Aug 2021