Lauren Abell

Experience

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  GameStop

  Feb 2010 - Jul 2010

  Cashier (Game Advisor)

  Video game, consumer electronics, and wireless services retailer.My main job function in this role was cashier, but I also advised customers on current gaming trends and helped upkeep the store.

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  Republic of Korea's Ministry of Education, Science and Technology

  Aug 2010 - Jan 2011

  ESL Teacher

  The TaLK (Teach and Learn in Korea) program, which began in April of 2008 under the direction of South Korean President Lee Myung-Bak, is designed to support public English education in the rural areas of Korea, where the access to higher quality educational resources are limited.My main job function in this role was to plan and teach afterschool English language lessons for grades 1 through 6. Lessons were in 40 and 80 minute blocks.

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  University of North Georgia

  Sept 2011 - Jul 2013

  Front Desk Assistant

  With over 16,000 enrolled students, the University of North Georgia is the sixth largest public university in the state of Georgia. Within UNG, there are five colleges which collectively offer over one hundred bachelor's and associate degrees, as well as thirteen master's degrees and one doctoral degree. 696 students are involved in the university's ROTC program, which has given it the designation as The Military College of Georgia. The university is one of six senior military colleges in the United States.My main job function in this role was to administer and monitor make-up tests to students. I also managed the front desk in the tutoring center and checked in/out, maintained, and barcoded reserve resource materials. Show less

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  Aderant

  Jul 2013 - Jul 2017

  My main job function in this role was to provide front-end training and technical assistance to clients for the Aderant Total Office and CRM4Legal (Legal industry solution for Dynamics CRM 4.0 and 2011) product lines through phone, email and remote access sessions.As my knowledge grew I also provided back-end server work for Aderant Total Office and CRM4Legal such as: using SQL to track down issues, configuring and diagnosing services, updating and troubleshooting SSRS models, and basic Exchange management. Show less

  • Client Experience Account Manager

    Apr 2016 - Jul 2017

  • Sales Training Content Specialist

    Mar 2015 - Mar 2016

  • Software Support Specialist

    Jul 2013 - Feb 2015
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  Hi-Rez Studios

  Aug 2017 - Oct 2017

  Legal Contract Coordinator

  Hi-Rez Studios was established in 2005 to create exceptional online interactive entertainment and is now one of the largest video game studios in the Southeast United States. Their games include SMITE, Paladins, Hand of the Gods, the squad-based shooter Global Agenda, and the critically acclaimed Tribes: Ascend.My main job function in this role was to assist the General Counsel and a junior attorney with contract preparation.

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  Aderant

  Oct 2017 - now

  Instructional Designer and Product Trainer

  Aderant is the world’s largest independent legal software provider offering comprehensive practice, financial and case management solutions for law and professional services firms of all sizes worldwide. With more than 3,200 clients, our products and services are designed to help you to securely, effectively, and profitably manage your firm and gain a competitive advantage.My main job function in this role is to build and curate courses + training materials on Aderant's proprietary software for our client learning platform, Aderant Academy. Aderant Academy serves over 40,000+ users with 150+ courses and 500+ materials across 10 law firm centric product lines (most product lines have multiple modules). Show less