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Yusuf Daya

Yusuf Daya

Service Manager

Followers of Yusuf Daya376 followers
location of Yusuf DayaLondon, England, United Kingdom

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  • Timeline

  • About me

    Service Manager at Puzzel Ltd

  • Education

    • Queen Mary, U. of London

      2002 - 2005
      BSc Business Management First-class honours (1st)

  • Experience

    • Puzzel | Solving Customer Interactions

      Jan 2007 - now
      Service Manager

      As Service and Support Manager, it’s my job to ensure we continue to deliver value to our customers, post implementation. I act as a bridge between our customers and the technical & operational delivery teams. Customer satisfaction is my priority and I want to provide a service that’s truly memorable (for the right reasons).I’ve had the pleasure of working with some of the largest brands in the UK including; Capita Group, Affinity Water and Ombudsman Services. Every customer is different and we strive to offer support that’s truly personalised and based on trust. Show less

  • Licenses & Certifications

    • ITIL Service Management

      AXELOS Global Best Practice