Robert Ross

Experience

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  Leland Volunter Fire/Rescue Department

  May 2003 - Nov 2007

  Firefighter/EMT-B

  • Provided fire protection, education, prevention and extinguishment to the citizens of the town of Leland. Visited elementary schools to teach children about the importance and practice of fire prevention. Visited elderly citizens and helped them to ensure all fire extinguishers and smoke detectors were up to date and in working order, i.e.; installing new batteries, checking dates etc.• Provided medical care to the severely injured and very ill. Rescued entrapped victims from a variety of hazardous environments and situations. Organized and helped at many health fairs offering free blood pressure checks to the public. Stood –by at high school football games to provide emergency care for injuries if needed. • Drew up pre-fire plans to ensure that the best route, equipment, apparatus, and supplies that would be most effective were in a state of readiness. Tested all fire hydrants in the service area, recorded all findings in a database. Maintained a rigorous schedule of thoroughly inspecting all station hoses on a quarterly and annual basis.•Daily checks of all apparatus/supplies and equipments on trucks to keep a state of readiness. Completed daily function checks and recorded findings of truck equipment. Maintained the truck maintenance records as well as other records.• Worked as part of a close team. Maintained close relationships and helped others maintain them, all as part of the team building experience and attitude needed in a firefighting atmosphere. • Commanded emergency scenes, delegated authority and job duties, to different departments as well as firefighters/EMT’s on my team to ensure all tasks, jobs, and aspects of an emergency situation were completely handled with the utmost care and professionalism. Acted as public relations for the fire department and for families experiencing a loss situation. Show less

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  First Med of North Carolina

  Nov 2007 - May 2008

  EMT-B

  • After receiving the call from the dispatcher, drove the ambulance to address or location given, using the most expeditious route, depending on traffic and weather conditions. Observed traffic ordinances and regulations for emergency vehicle operations.• Provided basic life support for injured or ill patients. Transported patients to and from doctor offices and dialysis centers for visits. Ensured proper transfer of care when delivering patients to their destination. • Supervised and trained new hire EMT’s.• Used a laptop computer to ensure billing information was correct and submitted for all calls, daily. Monitored and recorded vital signs for each and every patient. Cared for patient needs, including comfort and medical requirements as needed.• Worked as a team with at least one partner to load/unload care for and transport patients. Worked as part of a larger team including dispatchers, supervisors, and personnel managers to effectively provide the best care and transport as possible. Show less

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  American Red Cross

  Jan 2008 - Jan 2012

  Supervisor/Phlebotomist

  • Supervises the operation of blood drives and staff (anywhere from 3-10 staff members) to ensuring the safe collection of blood and blood products by enforcing the policies and procedures of the American Red Cross. • Works with sponsors and donors to ensure that good customer service was provided throughout the blood collecting process.• Promotes good donor care during the collection of safe units of blood in accordance with the American Red Cross Biomedical Services directives, local policies and procedures. • Demonstrates excellence in customer service/public relations by always promoting a positive and professional image.• Proficient in and routinely performs apheresis procedures using a Haemonetics MCS 8150+ to help maintain the blood supply by collecting double red cell units.• Performs all phases of blood collections and donor care according to all local operating procedures to ensure a safe product and good donor experience. • Assembles and maintains supplies and equipment to ensure a state of readiness before, during and after each blood drive. • Functions within a team to ensure smooth and efficient blood collection processes, also performs any other related duties as necessary. • Balances production, customer service and compliance on a day-to-day basis ensuring integrity of product and donor experience.• Works long and irregular hours with frequent schedule changes. Maintains an excellent driving record and a valid North Carolina driver's license, as driving to and from blood mobiles is part of the daily assignment.• Frequently assigned as “Pod leader” on large mobiles, to directly assist the supervisor in maintaining work flow and efficiency during the mobile. This involves supervising staff, assigning breaks/lunches, assuring staff provide good donor care as well as effective donor flow though the blood donation process. Making myself available to assist staff with venipunctures and health histories. Show less

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  Miller-Motte Technical College

  Jan 2013 - Jan 2014

  STUDENT
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  Solstas Lab Partners

  Mar 2013 - May 2014

  Phlebotomist

  Drawing blood from patients ranging in ages of 17-95. I Draw and order blood work in a cardiologist office and enter patient data into a computer system that orders and verifys the patients blood work and insurance information. Familiar with medical coding and billing for various different insurance companies, to inculde Medicare and Medicaid.

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  Dosher Memorial Hospital

  Oct 2014 - Jun 2017

  Certified Medical Assistant
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  Novant Health

  Jul 2017 - Feb 2025

  Medical Assistant

  Performing Ekgs reconciling patient medication lists. communicating with doctors and patients. checking vital signs. scheduling surgeries and ordering labs. refilling patient medications