Laura Lawrence

Experience

• 

  Canterbury Employers Chamber of Commerce

  Jun 2011 - Apr 2012

  • Effectively carried out the dual role of CECC executive office assistant and Westpac Business & Community Hub receptionist.• For CECC my key tasks included processing certificates of origin for exporters, as well as providing a friendly and efficient service to CECC members.• As a receptionist at the Westpac Business & Community Hub I created and tested processes to enhance the level of service received by those using the Hub.• Improved the level of knowledge all staff had of upcoming events by collating two weekly booking reports every Friday afternoon. Show less

  • Executive Office Assistant

    Dec 2011 - Apr 2012

  • Intern

    Jun 2011 - Nov 2011
• 

  KPMG Australia

  May 2012 - Aug 2012

  Contractor

  This temporary editing role focused heavily on accuracy and attention to detail.

• 

  IDP Education Ltd

  Sept 2012 - Apr 2013

  Client Relations Team Assistant

  • Assisted the Client Relations Team in a wide range of tasks including:• Reported from the CRM system• Analysed the data produced in reports• Prepared and distributed communications to clients on both a small and large scale• Produced presentations and training material in PowerPoint• Created reference documents• Assisted in the creation of off and online profiles• Liaised with clients • Data entry from excel to CRM

• 

  Traction Digital

  Apr 2013 - May 2014

  Account Executive

  In this role I;- Built strong relationships with my assigned clients - Helped clients to implement innovative approaches to their email marketing strategy- Offered best practice advice- Worked with both small and large companies- Worked on high level strategy and basic campaign execution- Met sales targets whilst offering clients services that truly benefited their email marketing programmes.

• 

  Salesforce

  Jun 2014 - Jul 2020

  Principal Success Specialist

  Through hosting Workshops, Circles of Success, Webinars and creating content I aim to share knowledge with Salesforce Customers to help them grow and thrive with the solutions they have.

• 

  Deloitte

  May 2022 - now

  Functional Consultant