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Aparajit Karan
Senior Technical Support Associate
715 followers
Bengaluru, Karnataka, India
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About me
Technical Account Manager, Enterprise Account Support
Education
Visvesvaraya Technological University
2008 - 2013Bachelor of Engineering - BE Computer Science
Experience
Microlive India Pvt. Ltd. LLP
Feb 2015 - Jul 2017Senior Technical Support Associate
Teleperformance India
Nov 2017 - Feb 2019Enterprise Support Solution Associate
Khoros
Aug 2019 - nowSupporting the Community vertical of Khoros Social Media Suite.
Technical Account Manager
Feb 2024 - nowTechnical Support Team Lead
Aug 2022 - Feb 2024Technical Support Engineer
Mar 2021 - Aug 2022Associate Technical Support Engineer
Aug 2019 - Feb 2021
Licenses & Certifications
- View certificate
Intro to Service Management with ITIL® 4
LinkedInFeb 2024
- View certificate
Learning Jira Software
LinkedInFeb 2024 - View certificate
Marketing Strategy: Nurturing Your Customers
LinkedInFeb 2024 - View certificate
Putting ITIL® Into Practice: Applying ITIL® 4 Foundation Concepts
LinkedInFeb 2024 - View certificate
Salesforce Tips
LinkedInFeb 2024 - View certificate
Agile Foundations
LinkedInSept 2023 - View certificate
The Joy of Missing Out (Blinkist Summary)
LinkedInOct 2022 - View certificate
Salesforce Essential Training
LinkedInFeb 2024 - View certificate
Web Development Tools: Enhance Workflow and Code Quality
LinkedInFeb 2024 - View certificate
Avoiding Phishing Scams
LinkedInOct 2021
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