Resham Daswani

Resham Daswani

Front Office

Followers of Resham Daswani7 followers
location of Resham DaswaniLos Angeles, California, United States

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  • Timeline

  • About me

    Sales l International Business l Leadership l Hospitality l Tourism

  • Education

    • Pacific States University

      2020 - 2023
      Master's degree International Business 3.98
    • De La Salle-College of Saint Benilde

      2010 - 2014
      Bachelor in Hotel and Tourism Management 3.90
  • Experience

    • Okada Manila

      Nov 2016 - Oct 2018
      Front Office

      VIP Services Apart of a specialized team who managed the experience of the high-net-worth VIP and Casino junket guests. Recognized for training and mentoring new employees on sales techniques, mastery of products and offerings, and other skills for successSenior Guest Services Apart of the pre-opening team for opening the 5-star luxury casino resort hotel with 993 rooms, suites, and villas.  Consistently apart of the OX Extraordinaire Top 3 employee of the month for providing exceptional service, guest retention, and reaching and exceeding sales goals. Selected to lead training and initiatives to achieve the Forbes Standard for a 5-star rating. Show less

    • La Playa Hotel

      Nov 2018 - Nov 2019
      Guest Sales and Relations

       Responsible for managing the guest experience through identifying upgrade opportunities at a well-known, ocean front hotel. Recognized in ranking in the top 3 of seller every month for increasing hotel revenue by identifying upselling and cross-selling opportunities (team of 15+). Recognized for high guest commendations through management, platforms such as TripAdvisor, Google and other written acclimations.

    • Pacific States University

      Oct 2023 - Aug 2024
      Student and Career Services

       Marketing the university for upcoming MBA students, creating promotional materials to attract more students in the university and managing social media channels to increase revenue for the university. Hosting events, mentoring and building career opportunities for international students.

  • Licenses & Certifications

    • Dean's Lister

      May 2010
    • Consistent Upseller and Performer of the Month

      Okada Manila
    • Consistent Top 3 Performer and Upseller of the Month

      La Playa Hotel