Wilson Ambiyo

Experience

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  SUMMIT VINE SCHOOLS

  Aug 2005 - Feb 2010

  Volunteer Administrative Officer

  • Undertook all secretarial and administrative duties as required by the various departments• Assisted the finance office when called upon to update excel spreadsheets and petty cash reconciliations• Performed procurement roles, conducted vendor negotiations to ensure fair pricing and maintained inventory• Managed all students and employee filing and documentation• Ensured seamless day to day operations and logistics

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  DynCorp International

  Mar 2011 - Oct 2014

  Help Desk Specialist

  Received, created, reviewed & dispatched service order requests and work orders submitted by the customers to relevant trade officials, for implementation and execution while maintaining relevant filing systems and archives at the service desk to allow for elaborate audit processes by the Defense Contract Management Agencies (DCMA).

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  ZanaAfrica

  Jan 2015 - May 2015

  Administrative Assistant

  Provided comprehensive administrative, secretarial and executive support to the leadership ensuring smooth running customer relations and effective management of the front office functions. These included; maintaining the office calendar, training the less experienced staff on general office processes as well as creating and updating presentations and processing documents for timely presentation to our clients.

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  Executive Super Rides Ltd

  Jan 2021 - Jan 2024

  Sales Manager

  • Implemented customer satisfaction procedures and dealt with customer issues.• Trained new sales staff and provided weekly feedback to all staff members.• Maintained updated database on all available vehicles.• Worked with customers to arrange for financing options.• Approved vehicle discounts and promotional efforts.• Assisted customers and responded to customer questions.• Maintained first-hand knowledge of all vehicle features and specs• Developed and implemented sales plans, including dealership promotions• Provided customers with details of available vehicle warranties• Maintained database of all vehicle pricing and applicable discounts• Worked with sales staff to implement sales and marketing strategies• Approved dealership expenditures and tracked monthly revenue• Prepared dealership budgets and implemented cost-effective management techniques. Show less

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  THE KENYA BANKERS

  Jun 2023 - now

  Credit/Retail

  • Review and verify credit applications submitted by customers.• Ensure all necessary documentation is provided and correctly filled out.• Enter customer and credit application information into the system accurately.• Analyze credit reports to assess the creditworthiness of applicants.• Enter customer and credit application information into the system accurately.• Address customer complaints and disputes regarding credit accounts.