Dale Williams

Experience

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  Magnet Ltd

  Jun 1982 - Jan 1995

  Manager

  • Fundamental responsibility for the management of all aspects of store operations including inventory control, customer service and cash managementKey Achievement:• Worked closely with kitchen designers for 27% higher sales per year to become the top depot in the country

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  Howdens Joinery Co

  Jun 1995 - Jul 2011

  • Led 3 Regional Directors and more than 1,400 employees across 230 units, full responsibility for championing special projects across the country Key Achievements:• Drove forward Howdens Trade Expo Centre in London which generated an additional £7 million in annual turnover in its first year• Successfully maintained strong sales through the recession and obtained an increase of 4% GM by closing the gaps on depot margin variances Description:• Deployed key skills and resources as a founding member of the business, oversaw inventory control, P&L, product research, product launch and marketingKey Achievement:• Selected sites and recruited staff for the first 10 depots, expanded the region to more than 45 depots and 400 personnel in 5 years with annual sales of more than £100 million, high profitability and 20% year-to-year growth

  • Director of operations / Special Ops and Trade Advocate

    Apr 1995 - Jul 2011

  • Regional Director, Howdens Joinery Co., London, UK

    Jun 1995 - Jan 2001
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  Howdens Millwork Co

  Jan 2001 - Dec 2006

  Vice President / Director of Culture, Philosophy and Brand, Howdens Millwork Co., Atlanta, Georgia

  Description:• Specifically selected to steer a pilot operation in the United States to expand Howdens Joinery and oversee all aspects of forecasting, P&L and product development• Instrumental accountability for the recruitment, training and supervision of staff, skillfully negotiated with suppliers and led monthly senior management meetingsKey Achievements: • Grew the business from zero depots in two states to 20 depots in four states with 150 employees• Made a significant contribution to the design, sourcing and launch of a new line of 17 different kitchen cabinets that resulted in a sales increase exceeding 75% Show less

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  The Harrow Inn

  Jan 2011 - Feb 2012

  Owner / Proprietor, The Harrow Inn, St Leonards, UK

  • Directed the operational management and strategic development of a team of personnel to drive growth and maximise revenue potential, taking full responsibility for P&L controls and budgeting• Managed, trained and developed a team of personnel to ensure they each realise their full potential whilst facilitating in the achievement of business targets• Monitored stock levels, investigated losses and placed orders to ensure maximum availability of products• Acted as escalation point of contact for complex customer requests and complaints addressed issues professionally and efficiently• Enforced company policy and procedures across all operations to ensure compliance with regulatory standards and current legislations, including health and safetyKey Achievements:• Won Saga/Arrow Pub of the Year 2011• Increased barrelage from 1 to 14 barrels per week increased all wet sales by over 5000% from previous 3 year history • Moved the 80 cover restaurant to its full potential subsequently increased annual turnover from under 100k to over 380k within 12 months Show less

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  T/A Dale Williams

  Feb 2012 - Jun 2012

  Free lance consultancy

  Transition Period from closing down Dale Williams T/A The Harrow Inn and setting up Dale Williams Ltd no employment commenced or sourced during this period employment gap.

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  DALE WILLIAMS LTD

  Jul 2012 - Nov 2016

  Owner / Director, Dale Williams Ltd., London, UK

  • Starting up and developing a business in the worldwide research and business consulting marketplace, working closely with groups of clients globally• Utilising knowledge in Retail, Trade Counters/Builders Merchants - Business Start Up, Business Development, Staff Recruitment, Product Development, Property Location and Sourcing• Undertaking extensive market and competitor analysis to identify potential for new customers, balancing a tenacious approach with exceptional standards of service to secure new business• Dealing with all aspects of client relations, marketing and personnel management together with detailed financial control and reporting• Developing reputation building strategies, managing issues and establishing relationships with key stakeholders, acting as they key interface for all business development activities • Utilising exceptional organisational and project management skills to formulate and execute business activities Key Achievement:• Critically researching and identifying ideal countries to start up business (worldwide) and identifying model changes that would be required to do so for a UK company starting international expansion from research Show less

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  Confidential

  Nov 2016 - Jan 2022

  Undisclosed Undisclosed (Minimum detail due to Official Secrets Act 1989)•

  • Confidential

    Oct 2019 - Jan 2022

  • Confidential

    Oct 2019 - Jan 2022

  • Confidential

    Feb 2019 - Oct 2019

  • Confidential

    Nov 2016 - Feb 2019
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  The Home Office

  Nov 2017 - Feb 2022

  Retired

  Officially confidential