James Ferguson

Experience

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  Mace Macro

  Aug 2007 - Aug 2009

  Property Services Co-ordinator

  I was responsible for the day to day coordination of all repairs and critical works for private council buildings. I worked closely with the project manager, contractors and clients to ensure the full coordination and completion of all projects.

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  Wooster & Stock

  May 2010 - Feb 2012

  Property Manager

  Working alongside the head of property/project management and managing a portfolio of 150 properties. A highly demanding role which needed organisational, multi tasking and problem solving skills as well as high levels of customer service.

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  Investment Property Managers

  Feb 2012 - Sept 2014

  Senior Property Manager

  I was managing a portfolio of 230 properties throughout Sydney, the Hunter region and Newcastle. Each of these properties was solely my responsibility to project manage and coordinate the day-to-day maintenance of all residential properties and commercial buildings. This comprised of inspection reports, managing maintenance issues, and having to structure various aspects of profit and loss statements for landlords. An integral part of day to day work was the serving of legal notices and terminations to tenants.Here I had to manage a wide variety of sub contractors on a daily basis, coordinating logistics, managing budgets and putting together competitive quotes for clients. I also prepared and delivered cases to the NSW Fair Trading tribunals, representing clients in local administrative courts. In order to do this I had to gather evidence and documentation to support the case. This at times was judged by the magistrate or alternatively, conciliation with the tenant was necessary. I also carried out regular maintenance reports and condition/inventory reports. My role here was a very highly pressured one where I had to maintain a high level of organisational and communication skills, having to advise and guide landlords, and maintain a high level of satisfaction for tenants. Show less

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  Excel Building Management

  Aug 2014 - Mar 2016

  Building Manager

  I was the sole building manager of a 22 storey building in North Sydney, consisting of 195 residential apartments, and 4 commercial units. My day-to-day tasks included the management of all maintenance issues and tasks in a timely, efficient and cost effective manner. I was in charge of coordinating preventative and reactive contracted maintenance works and importantly, maintaining statutory and certification requirements including AFSS regulations, pool safety requirements, CO sensor monitoring and cooling tower/safe water protocols. This was all to be done and enforced while keeping within allocated budgets.I had to maintain and implement all WH&S standards, and risk management to ensure a safe and productive working environment for contractors and workers alike.Being a building only 18 months old, I had to manage all structural and building defects and warranty issues within the individual lots, and also all common areas, negotiating with builders, architects and residents on repairs in a timely fashion. A key responsibility of mine was to liaise and report to all internal & external stakeholders (including but not limited to executive committees, strata companies, etc) to solve any arising issues within the building and local community. Show less

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  MAR Facilities Support Services Ltd

  Jan 2017 - Aug 2017

  Regional Manager

  *6 Month Contract*Being the Regional Manager, my role was to lead, manage and take responsibility for a wide portfolio of Clients across Central London, including CBRE, Royal Institute and Covent Garden/Seven Dials Group.Key Responsibilities included:• Driving standards, procedures, reports, documentation and frameworks • Playing an active role in the operational strategy and its implementation in support of the Operations Director• Overall responsibility for smooth running of the operations within London area• Management of 3-4 direct reports and overseeing performance of the on-site teams through regular audits, KPIs and client/site visits across approx. 50 sites• Performance management of the team • Direct responsibility for managing key accounts, including relationship management and new business• Taking full responsibility for all quality, environmental and health and safety issues and ensure compliance with company policies and procedures• Training of staff, completion of HR on-boarding documentation and disciplinary action • Payroll, invoicing and contract negotiation• Management of site budgets • Negotiation of contracts and pricing with external contractors Show less

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  Espress Yourself

  Aug 2017 - Dec 2018

  Buisness Owner - Mobile Coffee Van

  Whilst in London I had the opportunity to start a mobile coffee van business, I started the business from scratch by acquiring the van and stock. I was then responsible for business development in order to secure a permanent pitch to trade. It is now running as a very successful and lucrative business, which is why I decided to sell it on at this point in order to return to Australia.

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  JLL

  Feb 2019 - now

  Senior Facilities Manager

  I am currently working as a Facilities Manager working for JLL, I am responsible for managing high-end buildings in Sydney. My role is to facilitate and manage the day-to-day running of the buildings, including the establishment and execution of maintenance contracts. A large part of my role is to ensure all compliance standards and preventative maintenance is adhered to, and building and maintaining relationships with stakeholders.