Amy Cole

Experience

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  Norm Thompson Outfittters

  Jan 1990 - Jan 1996

  Art Director/Senior Graphic Designer

  • As Art Director, I was sent on location to supervise and direct fashion photo shoots to support catalog design. My job was to insure that the correct vision was captured during the photo shoot and the budget was maintained.• In the senior graphic designer role, I designed and produced mail order catalogs for Norm Thompson and Early Winters. I was responsible for organizing product information, collaborating with copywriters and designing monthly catalog.

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  Cater to You

  Mar 1996 - Sept 2015

  Owner

  As founder of this home-based catering company, I handle the following projects and duties:• I plan, organize and execute corporate and private catering events from start to finish. • I work directly with individual clients to achieve complete satisfaction of their vision while staying within their budget and time frame.

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  Columbia Sportswear Company

  Oct 2008 - now

  PROJECT MANAGEMENT, GLOBAL BRAND DEVELOPMENT, COLUMBIA SPORTSWEARWorks closely with the Sr. Director of Global Brand Environment and the Global Brand Environment team to organization, prioritization and careful plan to successfully achieve marketing project goals. Manage multiple projects driving the planning, process, tracking, and communication alignment within the Global Marketing department and across the organization. Identify risks/issues, resolve problems and keep moving towards completion. Create and distribute integrated project schedules for all marketing initiatives from concept through final asset delivery. Support cross-discipline and cross-partner collaboration internal; and external, communicate clearly and concisely with diverse audiences, in both oral and written context. Show less Executed development of the Change Management strategy for designated scope including Communication Strategy, and Change Impact Strategy for assigned projects. Designed and delivered Change Management training and education to project teams in support of the global education plan, in an overall effort to prepare Columbia' Sportswear's end-user community on the new processes and systems in Columbia's enterprise portfolio of projects and initiatives. Proficient with Microsoft Office Suite, Taleo, StoreForce, uPerform and Ancile uAlign applications. Prosci certified. Lead - Associate Network Representative program for 4 years. This program served as an internal employee community, engaging our top retail associates from across our store fleet and has provided tremendous value to Columbia and the retail staff. Providied learning opportunities, informal peer leadership, peer mentoring, sharing of best practices, connection to our brand and enablement of change within our retail stores, this program has reached over 500 employees directly, impacted store retention, helped facilitate high-volume of change and directly led to the promotion of over 86 employees into formal supervisory roles. Show less Executed Global Consumer Experience Program initiatives, foremost by leading the Associate Network Program. The Associate Network is a development programed for associates to participate in change activities and communications for their retail store. Creating a communication pipeline aimed directly at the associate level, allowing quick collection of feedback and minimizing employee resistance. It provides early visibility to issues and risks and primes employees for upcoming changes and offers managers additional support. Executed Global Business Transformation Program initiatives: Global Business Transformation is a company-wide initiative to evaluate and transform business processes and technological platforms across all divisions and brands. This is the largest initiative in Columbia's 75-year history. I was responsible for all prep and logistic requirements to support Change Management and Communication Activities for release 2 and release 3, 4 & 5 of the GBT Portfolio. Accomplishments include: • Project Coordinator working with the Project Lead to manage and execute an overview of Columbia Sportswear Company's business processes. The Transformational Training program is delivered as 4 separate modules to all employees at Columbia Headquarters. Managing all logistics for the Transformational Training Classes, plus Hands-On Training, Monthly Managers meetings, and special events. • Creating, organizing and maintaining training class calendar/schedules, meeting facilitator’s needs, organizing and managing the training materials, and handling catering needs for a global roll out. This includes HQ, MHW, DC's, Canada, LO's. • Ensuring training rooms are assigned and ready for training and all training documentation is printed and distributed to the correct audience. • Ensuring all catering requirements are met on and off site.• Building relationships and collaborating closely with representatives from internal business partners, as well as external vendors. Show less As a sales associate for the largest, most profitable store in the Columbia Sportswear Retail Division, I did the following:• Provided customer service and sales support on the sales floor.• Drove the product flow process in the store by helping receive daily shipments and distributing to sales floor as directed. • Greeted and engaged customers by using professional sales skills and techniques, as well as provide exceptional customer service to drive store sales. • Assisted customers in person, on the phone and at the Kiosk.• Provided information to customers on current product technical features and benefits. Show less

  • In-Store Marketing Manager

    Oct 2021 - now

  • North America/Wholesale Digital Content Project Manager

    Jan 2021 - Nov 2021

  • Project Management - Global Brand Development

    Oct 2018 - Dec 2020

  • Change Management Specialist II

    Sept 2015 - Oct 2018

  • Coordinator, Organizational Change Management

    May 2013 - Sept 2015

  • Sales Associate, Employee Store

    Oct 2008 - Apr 2013
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  Oregon Youth Authority

  Jan 2013 - now

  Family Advisory Council Member

  The Oregon Youth Authority encourages family members to be part of youths’ lives while in OYA’s care and custody. Positive family involvement helps inspire youth to engage in treatment, education, and reformation programs. Family connections make a difference. Youth who feel supported by and are included in their families do better in treatment. Family members are encouraged to stay in touch for the sake of the youth in OYA’s custody.Facility Consolidation - Family Visitation work group