Matt Billings

Experience

• 

  Bloom

  Aug 2007 - Jan 2011

  Center Store Manager
• 

  Comcast

  Feb 2011 - Sept 2017

  Communications Technician

  Install fixed and wireless network equipment and set up new telecommunications services. Undertake proof tests such as line testing, circuit commissioning and power tests. Set up computer hardware and install and customize software applications used intelecommunications. Develop and maintain good relations with internal and external customers. Commended often for network integrity abilities and interpersonal communication skills.

• 

  SECU

  Jan 2018 - now

  Provide professional, courteous, reliable services in all areas of financial services. Open accounts, advise on product offerings, promote new services, and keep member relations consistently positive at all times through outstanding service. My customers are members who own the Credit Union that I serve at. I strive to understand their needs and provide the best product solutions for them. Take loan applications, make loan decisions within ECOA and Fair Lending guidelines, provide loan closing, and disburse closing funds. Service loans including member service via phone calls and walk ins regarding questions and change requests as well as delinquency and collection activities. Originate mortgages from start to finish. Loan application via URLA all the way to the closing table. Identify and calculate affordability, ratios, employment history and then make decision. Processing tasks including Verification of Employment, initiating appraisal order, monitoring status, preparing loan for closing department, ensuring underwriting guidelines are in compliance with the organization guidelines. After the transaction is complete, I continue to service the file as needed with payment arrangements, changes, and delinquency management. Working in financial services opens the door to working with varied tasks to manage each day. I'm excellent at managing multiple requests, prioritizing needs, meeting goals and timelines. I enjoy helping others with their financial needs. Show less

  • Consumer Loan Specialist

    Oct 2024 - now

  • Assistant Branch Manager

    Sept 2022 - Oct 2024

  • Senior Financial Services Officer

    Jan 2018 - Sept 2022