Saswata Seal

Experience

• 

  Oberoi Hotels & Resorts

  Jun 2008 - Feb 2010

  Chef

  * Responsible for the operations & management of Food & Beverage production department of the property with accountability of operating live kitchen & guest interaction.* Actively participated in the preplanning of the departmental operations as a part of pre-opening team of the property.

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  ITM Business School

  Jul 2011 - Dec 2011

  Coordinator in Placement & Career GuidanceTeam

  1. Coordinating a team of 6 members2. Interfacing with corporate at large and building long term relationships with them3. Creating and maintaining corporate database, students database, approaching new corportes and building relations4. Generating database as per the corporate requirements within the stipulated deadlines5. Co-coordinating with students and corporates for the Placement related activities

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  Hilton Worldwide

  May 2012 - Jul 2012

  Summer Trainee

  * Done a market research on the Brand Recall of the hotel in comparison to the competitor hotels in Andheri area.* Was entitled with the responsibilities of a sales coordinator as well as developing business relationship with potential clients.

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  Bharti Airtel Limited

  Aug 2012 - Oct 2012

  Live Project

  * Designed a promotional college campaign for Airtel to popularize the concept of Airtel Money amongst students.* Contributed towards the strategic planning of Airtel Money concept. * Did a competitive analysis of Airtel store franchisee concept vis-à-vis other service providers in Kharghar-Belapur area through Market research.

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  Landmark Group

  Sept 2013 - Mar 2017

  Store Manager

  Growth Path:Sep’13 – Apr’16 Store ManagerSince May’16 Junior Area ManagerKey Result Areas:• Directing retail stores operations ensuring sales target achievement, optimum inventory level, excellent customer service & retail standards• Regulating international brands like Lee Cooper, Bossini, Elle, Being Human, Kappa; managing biggest A+ grade store in the region in terms of retail floor & average YTD sales• Mentoring & monitoring a team of 27 people from 6 different countries, ensuring highest level of store retail standard & SOP compliance• Recruiting & imparting trainings to new recruits with a target of 40% localization• Monitoring data management to keep accurate product, contract, pricing and invoicing information Highlights: • Shouldered the responsibility of managing 3 more stores in the city in addition to the own store since May 2016• Adjudged as ‘I am Landmarker’ for best practices in store operations in February 2016 • Received ‘Store Manager of the Month’ award twice for achieving given quantifiable targets from 2014-16• Awarded ‘Star of the Month’ for excellent team Management in March 2016• Played a pivotal role in improving the store performance by introducing new categories in the store through analysis of performance reports• Deployed the ‘Fashion Consultant’ project for ICONIC stores in Riyadh region while managing recruitment, training, marketing & performance review for the fashion consultants• Successfully implemented OR-WMS & post roll-out optimization • The store recently achieved the SOE (Store of Excellence) store of the region status through excellent performance in terms of Retail Standards, SOP compliance, Revenue Generation & Exemplary Customer Service• Store achieved ‘Satisfactory’ grade in Annual Audit by Dubai Corporate Audit team continuously for 3 years • Certified “Retail Champ” trainer & SOE Store Manager, responsible for training all new recruits (Entry to Mid management level) in the region Show less

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  Splash Fashions India Pvt. Ltd.

  Apr 2017 - May 2018

  Store Manager

  • Managed the Model store of Splash in India• Successfully managed the pre-opening & opening of the new store in Seawoods Grand Central Mall• Recruitment & training of all the employees of the store

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  Aditya Birla Fashion and Retail Ltd.

  Jun 2018 - May 2019

  Store Manager

  • Managed one of the multi-storey High street stores of Louis Philippe in Pune, India• Shoulder the responsibility of ‘City Coach’toimpart training in Product & season launch and Induction• Achieved Highest ever Sale in a Month in Dec ’18 in the history of the store• Achieved Highest ever Sale in a Day on 28th Oct ’18 in the history of the store during Red carpet event

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  Reliance Retail

  May 2019 - May 2023

  Store Manager

  • Has the unique experience of handling 2 SIS counters of the brand apart from an exclusive store in the city for Project Eve• Managed to achieve exponential growth in all KPI over LFL & ensured store profitability post lockdown• Store achieved Highest ever Sale in a Week during October 2019• Introduced Video Call shopping concept that has fetched the store its highest bill ever in October 2020 • Store has received a 100% score in all Financial & Stock audit in Financial Year 2019-20 & 2020-21 Show less

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  AJIO.com

  Sept 2022 - now

  Area Operations Manager

  Handling Omni channel Fulfillment of Ajio & JioMart through Reliance Trends stores of East Region Ensuring 98% fulfillment in more than 250 Trends stores in 5 states Handling Customer complaints & ensure optimum resolution is provided within TATTraining of all Omni channel processes to Store management teams