
Jon Erickson

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About me
Marketing Operations Manager at The Institute for Study Abroad
Education

Caldwell High School
1980 - 1983Class Ranking: 11 out of 263

University of Idaho
1983 - 1989Bachelor of Applied Science (B.A.Sc.) Business, Management, Marketing, and Related Support ServicesActivities and Societies: Sigma Chi Fraternity, "Gem of the Mountains" yearbook editor (1985-1987), "Argonaut" newspaper editor (1989), ASUI Senator, Dean's List, Silver Lance Senior Honorary, Intercollegiate Knights ASUI Distinguished Service Award - 1986, 1987, 1988UI Distinguished Senior Award - 1989
Experience

Herff Jones
Jul 1990 - Jul 2015Supported College Division functions essential to sales force productivity, including sales training, sales program implementation, and coordination of successful trade show events. - Identified opportunities for process improvement with sales and marketing teams.- Championed enabling technologies, such as Salesforce.com, to field sales teams. - Planned and implemented annual sales conference including managing $200K budget.- Coordinated yearly plan for participation in 35 regional and national trade shows, including management of $400K budget, staffing, logistics, display, and promotions. Show less Developed training activities for the Yearbook Division sales management team and more than 225 sales reps. Spearheaded strategic development, operations, policies and procedures, benchmarking, financial planning, and marketing. Selected, trained, and managed training and consulting staff. - Created, designed, and provided innovative training on digital products, and provided training and support materials on electronic products and commercial software to ensure sales teams received best-in-class training.- Conceived, managed, and instructed customer-based training at Tech Talk events across North America, working with more than 1,200 advisers at 53 separate events.- Championed emerging technologies to reps, resulting in a competitive edge in markets.- Continuously updated curricula to align with commercial and internal software changes. Show less Revitalized established sales territory in southwestern Washington. Coordinated communication among stakeholders to meet school yearbook program goals and ensure optimum customer experience. - Grew business to 44 accounts with delivered volume of nearly $900K annually. - Achieved 95% customer retention in a territory utilizing formal, “low price” bidding.- Strategized and implemented structured merchandising practices with customers to increase buy rates and profitability. Commission increased by 10% as a direct result. - Founded and directed Sound Yearbooks LCC, an annual summer yearbook conference with nearly 300 attendees and $90K budget. Show less Served as an independent, commissioned sales and service representative solely responsible for all aspects of business, including sales, marketing and service. Leveraged relationship selling methods to develop sustainable partnerships with school stakeholders. - Grew business from nine to 30 accounts, and delivered volume from $80K to $452K.- Received sales recognition for three years of new sales exceeding $100K per year. - Contributed to scholastic journalism community by presenting and keynoting at local, state, and national workshops, conferences, and conventions. Show less
Professional Development & Trade Show Manager
Oct 2014 - Jul 2015Professional Development Specialist / Manager
Jul 2001 - Sept 2014Yearbook Sales & Service Representative
Apr 1994 - Jun 2001Yearbook Sales & Service Representative
Jul 1990 - May 1994

Herff Jones
Oct 2015 - Sept 2016Territory Support Specialist & Signature Camps DirectorServed as a representative for sale territories without a permanent rep, while also spearheading curriculum development for the initial year of the Signature Camps initiative. - Provided best practices for marketing and production to 54 yearbook programs.- Retained 90% of existing business during transitional period.

Self Employed
Nov 2016 - Mar 2025Marketing & Training ConsultantWorking as an independent consultant, projects included customized technical training for educational groups, small business marketing campaigns and branding, and publication coordination for a non-profit organization. Clients have included:- School District of Palm Beach County, West Palm Beach, FL- Institute for Study Abroad, Indianapolis, IN

The Institute for Study Abroad
Jul 2018 - Mar 2025Marketing Operations Manager
Licenses & Certifications

Certified Journalism Educator
Journalism Education AssnApr 2014
Honors & Awards
- Awarded to Jon Erickson1987 ACP Pacemaker Award for "Gem of the Mountains" / Editor Associated Collegiate Press 1987
- Awarded to Jon Erickson1987 CSPA Gold Crown Award for "Gem of the Mountains" / Editor Columbia Scholastic Press Association 1987
- Awarded to Jon Erickson1986 ACP Pacemaker Award for "Gem of the Mountains" / Editor Associated Collegiate Press 1986
- Awarded to Jon Erickson1986 CSPA Gold Crown Award for "Gem of the Mountains" / Editor Columbia Scholastic Press Association 1986
- Awarded to Jon Erickson1985 CSPA Silver Crown Award for "Gem of the Mountains" / Editor Columbia Scholastic Press Association 1985
- Awarded to Jon EricksonCharles G. Ross Award Outstanding Publication Award Sigma Chi Fraternity
- Awarded to Jon EricksonCustomer Service Award Herff Jones Inc.
- Awarded to Jon EricksonPresident's Achievement Award Herff Jones Inc.
Volunteer Experience
Holiday Collection Volunteer
Issued by The Julian Center on Dec 2014
Associated with Jon EricksonMarathon Break Station Volunteer
Issued by Indianapolis 500 Marathon on May 2015
Associated with Jon EricksonHoliday Presenter
Issued by Indiana National Guard, Stout Army Airfield on Dec 2015
Associated with Jon EricksonContest Coordinator and Judge
Issued by Journalism Education Association/National Scholastic Press Association on Nov 2016
Associated with Jon EricksonChairperson
Issued by Harvest Park HOA Advisory Committee on Oct 2017
Associated with Jon EricksonCompetition Judge
Issued by Indiana Academic Decathlon State Finals on Jan 2009
Associated with Jon Erickson
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