Justin B.

Experience

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  Ingenix

  Feb 2007 - Jan 2010

  Senior Implementation/Training Consultant

  Engaged with clients across the US, successfully implementing software solutions that integrated with multiple practice management systems, resulting in improved financial outcomes for over 75% of clients. Additionally, I delivered consultancy services aimed at enhancing operational efficiencies and maximizing the effectiveness of medical software products across a diverse range of healthcare settings, from insurance plans to academic medical centers. In managing a multi-million-dollar book of business and overseeing up to 10 projects concurrently, I consistently proposed and implemented optimizations to existing processes and products, ensuring they not only met but exceeded client expectations while adhering to industry standards. Moreover, I played a pivotal role in nurturing the growth of new consultants, providing them with the requisite skills, insights, and experiences to thrive in their roles. Show less

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  Healthcare Insight

  Jan 2010 - Feb 2011

  Senior Client Success Manager

  Cultivated strong C-suite relationships with both existing clients and prospective leads, actively seeking out opportunities for product enhancement and the introduction of new lines, particularly in the realm of fraud, waste, and abuse claims analysis, alongside revenue cycle operations. Effectively coordinated between clients and contacts within the Department of Justice to facilitate resolution regarding fraudulent healthcare claims. Managed and nurtured business relationships, exceeding revenue objectives by an impressive 67%. Expanded our portfolio by 35%, taking charge of contract creation and execution, as well as conducting thorough account and brand forecasting. Additionally, delivered comprehensive quarterly client reports directly to C-suite executives and medical staff during on-site visits. Show less

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  Cerner Corporation

  Feb 2011 - Apr 2021

  Senior Engagement Manager/Manager Implementations/Lead Consultant Implementations

  Directed a team of consultants for nationwide clinical and revenue cycle projects, maintaining near-constant travel. Managed implementation and oversight of Oracle Cerner applications in multi-entity/academic health systems with contracts exceeding $80 million. Designed and executed complex project strategies ensuring near 100% adoption. Instituted continuous improvement standards for audit and benchmarking needs. Worked with C-suite and key decision-makers to address system concerns and shape future product expectations. Show less

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  Robin Healthcare

  May 2021 - Oct 2023

  Senior Director of Implementations and Devices

  Guided a department overseeing nationwide implementation of Robin AI technology with extensive travel commitments. Managed departmental operations, achieving profitability and meeting targets. Implemented process redesigns resulting in substantial revenue increase (40%) and client satisfaction (50%) improvements. Significantly reduced Time to Value (92% improvement) and prioritized organizational advancements through technological integration.