Umair Jaffry CSM

Umair Jaffry CSM

Technician

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location of Umair Jaffry CSMLawrenceville, Georgia, United States

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  • Timeline

  • About me

    Tech Mahindra ( Tech Lead )

  • Education

    • Strayer University

      2017 - 2020
      Bachelor of Science - BS Information Technology Cum Laude
    • ITT Technical Institute-Duluth

      2014 - 2016
      Associate of Science Degree Electrical, Electronics and Communications Engineering
  • Experience

    • GTL Limited

      May 2011 - Apr 2013
      Technician

      • Performed responsibilities of ensuring proper working of wireless devices by using proper test processes.• Assigned the tasks of providing guidance to RF Surveyors as well as verified antenna height.• Handled responsibilities of maintaining site data base, preparing map source, and update RF survey report to the senior staff.

    • GTL USA Inc.

      Apr 2013 - May 2014
      VoLTE Project Manager

      Created cluster drive test maps using Mapinfo• Worked with optimization team to troubleshoot problem areas• Software testing experience of applications and functionalities of mobile handsets

    • Crown Castle

      Jun 2014 - Nov 2014
      Rf Engineer

      • RF Engineering working on the design of outdoor and indoor DAS and SCN to meet coverage objectives using software planning tools such as , ATOLL and MapInfo.• Provide planning, coordination as well as drive testing including CW, benchmark, and optimization. • Post-processing of RF filed data.. • Work closely with customer personnel regarding system design, performance and optimization. • Direct system testing using a variety of measures to confirm system designs including optical test equipment, power meters, spectrum analyzers, pilot scanners and other testing tools. • Support troubleshooting for system faults, alarms, and performance degradation.• Prepare and submit testing reports, close-out packages and acceptance documentation. Compile and maintain all project documentation in accordance with policies and procedures. • Coordinate ongoing system testing, test analysis, test reports, and recommendation for changes and upgrades. Show less

    • Tech Mahindra

      Feb 2015 - now
      RF Engineer

      • VoLTE/LTE/UMTS Services testing using Apply and Android devices for AT&T. • Performing relevant regression testing during Maintenance Windows. • Regression testing with SRVCC drives and E911 testing. • Execution & Modification of test plans/report for various test scenarios.• Provide Troubleshooting testing support based on needs of the Client.• VoLTE testing in VoLTE RAN areas.

    • TECH MAHINDRA AMERICAS

      Oct 2022 - now
      Tech lead

       Project Coordinator - AT&T IP Inter-Op Testing. Lead cross-functional teams in the end-to-end delivery of projects or programs within allotted timeline and budget, meeting established quality criteria. Developed proposals outlining feasibility and costs of solutions. Collaborated with clients including Comcast, Telnyx, T-Mobile, and Verizon. Participated in product planning and forecasting, breaking down strategic initiatives into actionable stories for the product team. Designed LTE drive routes using MapInfo to reduce testing time. Execute trace analyzation and troubleshoot call issues for VoLTE, Wi-Fi and 5G Calls. Executed test cases using Android and Apple devices. Performed regression testing during Maintenance Windows. Modified test plans/reports for various test scenarios. Provided troubleshooting testing support based on client needs. Configured multiple drive test kits/data collection tools. Identified and troubleshooted network issues in real-time with operators and vendors. Improved KPIs through benchmarking and RF regression testing in multiple markets. Tool: Atoll, AT&T Torch, Mobile Experience, MapInfo, IRIS, RADCOM, Jira and MS Office. Show less

  • Licenses & Certifications