Lauren Cocozza

Experience

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  Lew’s Farm Market

  Jun 2007 - Oct 2015

  Assistant Manager

  -Managed 25+ staff preparing for market pickups, stock inventory, and daily downloads. -Built and sustained positive client relationships, provided continuous company support and direction by understanding the brand, business, and client’s markets. -Wrote and promoted advertisements on Facebook and Instagram to increase brand awareness resulting in audience growth and increased on-site attendance. -Analyzed customer reach and evaluated growth from events to refine marketing strategies. -Calculate and organize cash bank deposit at the conclusion of each day. Show less

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  Neumann University

  Sept 2012 - May 2014

  Lead Receptionist

  Greeted and assisted clients with questions or concernsVerified identification of customers entering the facilityUnlocked doors through secure technology system

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  Anni Enterprise

  May 2014 - Aug 2014

  Event Coordinator

  -Provided significant assistance to the Senior Events Coordinator for all client related marketing events. including venue research, follow-up calls, contract development, and other miscellaneous tasks.-Promoted and assisted enterprise at trunk shows by communicating and associating with guests.-Provided on-site support by preparing the event space with clients desired layout and design.-Communicated and presented promotions and event packages to major hotels, museums, and venues to increase brand awareness and on-site attendance.-Wrote effective Facebook and Instagram posts promoting business to ensure customer growth.-Provided on-site support organizing each events layout and design followed by detailed notes. Show less

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  Brûlée Catering by Chef Jean-Marie Lacroix

  Oct 2016 - Jul 2017

  Event Coordinator

  -Coordinated event details, vendor instructions, security details, floorplans, linen orders, and AV needs on site before, during, and after each event.-Managed staff during events as well as troubleshooted any emerging problems.-Presented and distributed catering packet during weekly meeting which included event orders, floorplans, AV needs, linen orders, party rentals, and vendor details. -Showcased event space to clients and discussed details and options for desired event. -Inspected the scheduled function area/room for cleanliness, working condition, and proper setup. -Organized, created, and calculated weekly invoice log on excel for corporate packet while processing and filing large sum payments from clients for future events.-Analyzed and reported internal event orders, weekly invoice logs, floor plans, rental invoices, and staff list. -Determined and confirmed availability of event space, food and beverage, and AV needs prior to event. Show less

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  Museum of the American Revolution

  Jul 2017 - Mar 2020

  Events Manager

  -Managed 3,000+ events including but not limited to corporate sponsored events, weddings and celebration events, donor and benefactor related events, educational evening programs, and marketing initiative events. -Directed 100+ museum staff, Brulee on-site catering team, and AV staff during events, sometimes multiple happening simultaneously.-Spearheaded the weekly Operations and Events meeting to connect and collaborate with all departments to confirm deadlines were met.-Hosted site visits and pre-event meetings with clients to discuss the flow and overview of the event and identify any areas of concern. -Created and managed the Operations Calendar; the main source for all events, meetings, and maintenance happening within the museum daily.-Arranged for food and beverage, audiovisual equipment, event signage, street closures, security needs, and appropriate décor (florals, linens, color schemes, centerpieces, etc.).-Directed on-site production, vendor arrival and departure, rental equipment, and breakdown of all spaces.-Troubleshooted constant emerging problems during events with a cool and calm demeanor to ensure each successful event. Show less

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  Museum of the American Revolution

  Aug 2021 - now

  Operations and Events Manager

  Operations Management-Assist the Director of Operations in the daily management of the operations department.-Organize, coordinate, and implement required city and state licensing, certifications, and testing of building life safety, mechanical equipment, elevators, and environmental systems as required.-Attend exhibit project meeting to help facilitate mechanical, AV, security, building, and IT support for successful installation and deinstallation. -Manage and expand the "work progress tracker" for scheduling, documenting, and tracking maintenance and project work of the operations staff.-Distribute weekly "work progress tracker" to Engineers, Maintenance, and Porters.-Serve as department head in the absence of Chief of Security and Director of Operations-Perform daily building walk-throughs to identify details, repairs, cleaning, etc. and report to Director of Operations-Approve payment of invoices within the limits of Director of Operations-Manage Operations staff time sheet approval process+ Events Management Duties Show less