Vamshi Krishna

Experience

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  Saky Technologies Pvt Ltd

  Dec 2018 - Jul 2019

  Business Analyst

  •Performed quality control and monitored production efforts.•Managed, trained and motivated customer service employees to continuously improve knowledge on the changes and improvements made in the application.•Worked with management, department to brainstorm, discuss strategy and mitigate real-time issues.•Managed team members across all departments, resulting in smooth flow of operations and solving problems faced by the clients.•Managed project requirements and accomplished objectives by self-monitoring progress and promptly solving issues.•Prioritised tasks and carefully managed time to consistently meet delivery dates.•Established documents outlining concept, deliverable specifications, flow charts and overall content to help keep projects moving and teams working together cohesively.•Used professional design tools to flow charts, timelines, wireframes and other tools.•Worked with customers to understand requirements and provide exceptional service.•Applied knowledge of project management life cycle to keep project work moving smoothly.•Established timeframe and managed schedule throughout project.•Led cross-functional teams to analyse and understand enterprise-wide operational impacts and opportunities of technology changes.•Worked closely with software development and testing team members to design and develop robust solution to meet client requirements for functionality and performance.•Documented business processes and analysed procedures to align with changing business needs.•Mapped current business and operational processes and offered recommendations for improvement.•Developed wireframes, site maps and content inventories for new website designs.•Collaborated on all stages of systems development lifecycle, from requirements gathering to production releases.•Settling disputes raised by the customers in case of late settlements. Show less

• 

  Fountane Inc.

  Nov 2019 - Apr 2020

  Business Analyst
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  Computer Software & Solutions International LLC

  May 2020 - Sept 2020

  Business Analyst
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  Navtech

  Nov 2020 - Jun 2021

  Technical Business Analyst
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  Randstad India

  Jun 2021 - May 2022

  Business Solution Analyst

  Worked With Deloitte in Deloitte Application Support - TAX as Business Solution Analyst

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  Deloitte

  May 2022 - now

  Product Owner

  Deloitte Application Studios - Tax