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Ben Grabowski

657 followers

Canton, Georgia, United States

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Timeline
About me
Senior Production Support Manager at ACI Worldwide
Education
- University of Vermont
  1998 - 2002
  BS
Experience
- McKesson
  Oct 2004 - Aug 2007
  - Service Desk Team Lead
    Oct 2006 - Aug 2007
  - Support Analyst II
    Jan 2006 - Oct 2006
  - Support Analyst I
    Oct 2004 - Jan 2006
- Mckesson Provider Technologies
  Sept 2007 - Aug 2016
  - Citrix iCOE Manager
    Jul 2015 - Aug 2016
  - Infrastructure Manager - Application Hosting
    Oct 2013 - Jul 2015
  - Network Support Manager
    Nov 2009 - Oct 2013
  - Desktop Support Manager
    Sept 2007 - Nov 2009
- Amtrak
  Aug 2016 - Jul 2020
  - Senior Manager - IT Operations Center and Major Incident Management
    Jan 2018 - Jul 2020
  - Senior Manager - IT Operations Center and Service Desk
    Jun 2017 - Jan 2018
  - Operations Center Manager
    Aug 2016 - Jun 2017
- ACI Worldwide
  Aug 2020 - now
  Senior Production Support Manager
Licenses & Certifications
- ITIL Foundation
  CSME
  May 2012
Volunteer Experience
- Volunteer Youth Soccer Coach
  Issued by Cherokee Impact Soccer Club on Jan 2013
  Associated with Ben Grabowski

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