Fleur Marie Cilia Buckett

Experience

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  Vodafone

  Jul 1991 - Aug 1996

  Head Receptionist

  Answering of all incoming calls, helping clients with various queries and assisting clients with collecting of new mobile devices and registering of new mobile lines. Preparation of mail shots.

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  Swieqi Local Council

  Aug 1996 - Aug 1998

  Secretary to the Mayor of Swieqi Local Council

  Took minutes for board meetings, answering and making telephone calls for the Mayor, copy typing, setting up of appointments and normal duties of the day for different members of staff. A variation of administrative work.

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  Blevins Franks

  Jun 1998 - Jan 2004

  Executive Secretary

  Audio typing as well as copy typing and dictation. Drafting of letters, answering of emails, answering of incoming calls and opening company mail and distribution. Responsability for vacation leave records for 38 members of staff.

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  Muscats Motors

  Apr 2000 - Mar 2004

  Personal Assistant to the General Manager

  Reporting directly to the General Manager, work involved as follows:Adminstrative support/daily communications to the General Manager. I maintained on behalf of the General Manager a good communication link with both internal and external customers. Prepare and follow up of documentation and/or any other data needed for meetings, seminars, press conferences, presentations etc.Responsability of travelling arrangements for General Manager.I was nominated as the Company Facilitator and worked daily with 60 members of staff in relation to ISO Certification Show less

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  Frank Salt Real Estate Ltd

  Apr 2004 - Mar 2009

  Replacement Secretay

  Replacing secretarial staff throughout the ten offices in Malta and Gozo. I carried out various types of secretarial work including photos on the company's website, typing, filing, faxing, screening of calls, answering of emails, organising severely weekly and monthly reports for brainstorming meetings and general office procedures including taking of minutes and sitting as a witness for Power of Attorney.Assisting clients in relation to the sale enquiries and management and marketing the said product. Assisting staff in coordinating appointments with clients. I maintained and updated the company's website and assisted the marketing dept in general promotional activity such as an open house day with deadlines to be reached. Create new folders for clients who opt to take up Property Management. Booking different jobs and work duties for the maintenance office of company and full responsability for counting of monies of a contract and producing VAT receipts to both parties. Updating of photos for public albums of the After Sales Dept.Inputting of all properties in every office that i replaced said secretary for the day, week or month.I was awarded Smartest Secretary of the Company, December 2008 Show less

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  Grosvenor Technology

  May 2009 - Sept 2009

  Secretary

  Answering and logging of technical support calls to members of staff, greeting clients and franking of the daily mail. Many office jobs from preparing for boardroom meetings to filing and faxing and standing in for General Managers.

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  Maitland

  Apr 2014 - Jan 2015

  Local Operations Administrator

  Answering of all incoming calls, bank errands, post office duties, accounts payable, book keeping, preparing monthly cash flow & payments to all creditors. Setting up of board room meetings, setting up of webinars for members of staff and in-house training, preparing paperwork for all outgoing couriers and registering AWB's pertaining to all invoices received. Many projects were assigned to myself and I was appointed to furnish a whole floor of offices from furniture, to tiles and all desks and office blinds, pc's and telephones ready for business. Preparing share certificates for clients and following up of receipts for cheque requisitions to be handed to MFSA. Responsability of a petty cash flow of 500 euros and making sure administration runs smoothly with monthly canteen shopping and issuing of purchase orders for creditors, ordering of water, making sure the office is always clean and making sure whatever is needed for administration all is taken on correctly. Booking of flights, accommodation and taxis for VIP's & delegates visiting office & I was the company's event coordinator so i was the person who organised all farewell parties, staff outings, team building days and also repsonsible for staff member birthdays. Show less

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  MAPFRE MSV Life

  Apr 2015 - Jan 2018

  Underwriting Assistant

  I was responsible for work assigned by supervisors and performed administrative and support work under supervision. I performed amendments to and update client records in the system, within the limits of policies and procedures established in this regard. Log and escalate and follow up requests made by clients or intermediaries and log all type of client or intermediary contact and/or interaction. I processed and registered all incoming mail at the Dept, in line with the policies and procedures established in this regards. Directed all incoming mail to staff within the dept and follow up to ensure that its receipt was acknowledged by member of staff. I also processed outgoing mail in line with the policies and procedures established in this regard. Scanned and made copies of correspondence and other printed material, as and when necessary. Inputted and archived correspondence and documents received in the relevant files and/or system. Retrieve mail and other archived documentation as requested by staff in the Dept. Open and/or maintaining dept files in line with the policies and procedures established in this regard and updating of the system accordingly. Process personnel requests for file retrieval from the dept's archives and forwarding it accordingly. Tracked and monitoring file movements within the dept and generated invoices with regards to payment of medical expenses. Followed up on request for information until all required information is collected in order to enable start of underwriting process with regards to new applications, top-ups, policy alterations, reinstatements, beneficiaries, fatca and point of sales applications. Checking of underwriting summary sheets and preparing of policy documents in booklet form together with the policy schedule with regards to applications assessed and dispatched policy pack to the client or intermediary. Show less

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  Citadel Insurance plc

  Feb 2018 - Feb 2019

  Office Administrative Co-Ordinator

  Organise and control administrative requirements & ativities to facilitate the smooth & efficient running of the various office administrative operations of said company and its subsidiaries. I took on a project from scratch and I proudly inaugurated the Health & Life Dept. Works involved were from skirting, tiling, plumbing, AC Units, ordering of furniture, setting up of fire alarms and CCTV footage. Painting, preparing of lift installed and all accessories needed to to pen the departments. Dealt with workers all day long & in eight months the job was completed. Maintain and keep up to date, filing of correspondence, memos, emails, reports and other documents. Monitor day-to-day administration, cleanliness ad tidiness of offices and security of company properties including nine branches and archiving locations. For these duties, I kept a daily log of maintenance and cleaning work sheets and ensure that the offices is kept in line with professional standards. Ensure that all offices are maintained up to professional standards and good working environment. Ensured adequate and regular maintenance of company's assets for its buildings and branch outlets, mainly considering of head office, branches and stores. This also included archive areas, office equipment, computer equipment and company vehicles. Kept records and track of daily maintenance of assets for all assets and produce monthly reports on Ensure Office Equipment is maintained, respective maintenance records are kept up-to-date and that staff equipment is adequate for process work efficiency. Ensure the security and safety of the fixed assets of the Company. Propose improvements for policies and initiate system enhancements for the various administration tasks. Co-ordinate all fixed assets for them to be recorded into a fixed asset register. Assist in the coordinating and managements of projects for office improvements or other; My work involved so much more. Show less

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  EMD Malta

  Mar 2019 - Apr 2020

  Secretarial and Compliance Assistant

  Carrying out of secretarial and compliance work as instructed by Managers and the Legal Team. Co-Ordinating, corresponding and liasing with members of staff, clients and business associates. Preparing of combined registers, share certificates and all forms related to the Malta Business Registry, including opening and closing of New Companies and registration of Vessel's with Transport Malta. I also prepared Apostille Documents for certification and preparing all for courier to collect