Gabriela Perusco

Experience

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  Universidad de Buenos Aires

  Jul 1987 - Sept 1989

  Asistente en Gabinete de Computación - Facultad de Ciencias Económicas

  Soporte a usuarios – Desarrollos en: Dbase III, Basic y Cobol

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  Professional Software Informatic

  Sept 1989 - Mar 1990

  Pasante - Programador

  Programación en Clipper: desarrollo de sistemas comerciales

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  Servopower S.A.

  Mar 1990 - Sept 1990

  Pasante - Analista Programador

  Programación en Clipper.- Sistemas administrativos, comerciales y técnicos

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  CDA Informatica

  Sept 1990 - Sept 1993

  Analista Programador

  Clientes: Banca del Lavoro e IBMAmbiente PC y Mainframe

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  Universidad de Buenos Aires

  Jan 1993 - Jan 1994

  Ayudante de Catedra - Facultad de Ingeniería

  Cátedras:- Análisis de la Información- Técnicas de Diseño

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  Itaco

  Oct 1993 - Oct 1994

  Systems Analyst / Functional Analyst,

  5 dependentsSystems Analyst for Government systems using Mainframe, Cobol, CICS, DB2.

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  Telefónica

  Oct 1994 - Dec 1998

  Project Leader

  - Miniphone company: 10 dependents. Plan and coordinate the development of a new Customer Care System for the company. (Oracle database, client server. Three layers Architecture. Tuxedo Transaction Monitor, Object Oriented Methodology. Rational Case and Dynasty).-–Telefonica company. 10 dependents. Lead the development of Module Rates and Promotions of the Customer Care COTA2000 using HPS CASE tool (Seer), Oracle client server, Unix, Client: NT, OS/2 server: Host + Risc) - Lead the development of incentives under operating Designer/2000 Case tools for windows NT (Oracle). Show less

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  Bank of Provincia de Buenos Aires

  Dec 1998 - Jul 1999

  Project Manager

  Project Manager, 10 dependents. - Define Project Management Methodology, Development Methodology and It Organizational Structure to be implemented in It Area. - Lead 2000 year compatible Project

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  Telefónica Argentina

  Aug 1999 - Sept 2001

  Project Manager - Telef Móviles Unifón

  Customer Services, Call Center and Sales Offices, 15 dependents. - Multidisciplinary teams Coordination, software factory, suppliers, outsourced production and operation areas. - Lead maintenance and new systems development: Siscel-SAC (Package Visual Basic) and Siebel CRM 98 - Lead Call Centers telephone Integration (Symposium IV, and CT Connect OTB) - Lead Unification of Business systems in Miniphone merge- CRM Bid. Define Bid specifications and evaluate suppliers proposals. Show less

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  IBM

  Jan 2003 - Nov 2005

  Project Manager

  Customer Service and technical areas Systems, management driven by CMMi, UML, Websphere, workflow, Java.

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  EDS

  Dec 2005 - Jun 2006

  Project Manager Officer

  Project Manager Office: Create Project Office area, define reporting schema, Metric contact, QA contact, support to Project Managers, Support for CMMI certification

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  Equifax

  Jun 2006 - Feb 2009

  PMO Regional Manager

  Portfolio Management, General Planning and Coordination, Resource Management (resources, skills, availability, forecast), Supplier Management and Procurement, Budget definition and management, Standards definitions, Methodologies, Processes and Best Practices, Change Management, Communications Management.

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  Mega tech S.A

  Apr 2009 - May 2011

  Customer Care Manager

  Process Re engineering and implementation. Quality standards alignment. Customer Care Operations Manager: Call Center, Backoffices, Authorized Center Services, new Projects.

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  Project Management Institute

  Jan 2011 - Dec 2013

  PMI - Buenos Aires Chapter - Member of PMO community
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  GAP Consultant

  Jun 2011 - Apr 2015

  IT Consultan -Coach

  Companies: Tupperware, Molinos Río de la Plata, Grupo Newsan S.A.Project Management Office, definition and implementation. Systems Managment Advisor. Portfolio and Project Manager. Process reengineering. Change management.Project management training aligned to PMbok and coaching.

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  Galicia Seguros

  May 2015 - Aug 2021

  - Agility Chapter Lead (since 2018). Transformation to Agile PMO and then to Agile chapter. Scrum of Scrum. Agile cultural change manager. Agile Coach of Insurance Tribe.Definition of Agile reference model. Create Scrums and Product Owner training center. Create and sustain Agile Community.Organizational Agility. Align teamwork in integrated product. Ensure incremental delivery of quality in the customer experience. Solve escalated impediments. Mitigate dependencies between teams.Implement a Quarterly Results Review and Planning scheme aligned to strategic focuses. OKR Coach and Implementation. Show less

  • Agile Chapter Lead

    Jun 2018 - Aug 2021

  • Head of Project Management Office

    Jun 2017 - Jun 2018

  • Program Manager

    May 2015 - Jun 2017
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  Projects.Pax

  Sept 2021 - Feb 2022

  Agile Coach - Enterprise agility transformations

  Enterprise agility transformations, Coach Agil, Scrum Master, Training: agile and predictive management, Coach OKR. Programme and Project Manager. PMO design an implementtation.

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  Practia Global

  Mar 2022 - Sept 2022

  Agile Coach and OKR Coach

  Coach Agile and Coach OKRs for the adoption or evolution of scaled agility models. International companies

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  EY

  Oct 2022 - now

  Agile Project Manager

  International projects mainly in the financial area.