He Lansi

Experience

• 

  East Money International Securities Ltd

  Aug 2015 - now

  Customer Service Officer

  1. Engage in account opening procedures and customer information reporting, including KYC, risk disclosure and client suitability test2. Conduct the due diligence on new clients from AML prospective and take annual review for client information and trading transactions3. Liaise with other departments on settlement and dealing tasks including various settlement instructions like stock deposit and withdraw, odd lot trading, third-party transactions and etc4. Prepare and deliver internal training for colleagues in headquarter to ensure the business compliance in line with Hong Kong laws and regulations5. Collaborate with IT team to design operation manual on Customer Relationship Management System Show less