
Carmen Martinez
Office Manager

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About me
Office Manager at TRINITY HOSPICE INC.
Education

North-West College-West Covina
2014 - 2015Medical/Clinical Assistant
Newbridge College-Santa Ana
2013 - 2014
American Career College-Ontario
2012 - 2013
Experience

TRINITY HOSPICE INC.
Oct 2015 - nowOffice ManagerProfessionally represent the Hospice to the public, while promoting optimal customer service at all times.Assist in interviewing, hiring, training, supervising, and evaluating the office staff based on performance standards as outlined in written job descriptions.Ensure records are maintained according to federal, state(s), intermediary, and agency standards.Assist the Director in preparing reports and special projects as requested.Coordinate intra-office communication (i.e.: memos, messages, and scheduling of meetings).Maintain office equipment.Maintain confidentiality of patient/family status, as well as all personnel information.Assume responsibilities of Secretary and/or Receptionist duties in absence of these positions.Actively contribute to the general well being of our work environment with a positive and constructive approach to patients/families, staff, volunteers, and vendors.Participate in our QI process to address and resolve issues impacting quality and operations.Acknowledge, understand and comply with the Compliance Program.Perform other duties as assigned. Show less

DR KURUGANTI REDDY
Oct 2015 - Dec 2015Medical Assistant• Report to clinical coordinator or practice administrator• Perform nursing procedures under supervision of physician or physician assistant• Assist physician and physician assistant in exam rooms• Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart• Give instructions to patients as instructed by physician or physician assistant• Ensure all related reports, labs and information is filed is available in patients’ medical records prior to their appointment• Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required• Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls• Triage and process messages from patients and front office staff to physicians and physician assistants• Maintain all logs and required check Show less
Licenses & Certifications

CPR
Languages
- enEnglish
- liLight spanish
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