Vineet Mishra

Experience

• 

  Videocon D2H ( Bharat Business Channel Limited )- Mumbai

  Jan 2010 - Mar 2012

  Service Executive

  Managing both the Direct Team and Channel partners.Ensuring the productivity and performance of the Direct Team.Ensuring high levels of customer satisfaction.Maintaining strong relationships with dealers and distributors, and providing them with the best possible solutions.Implementing effective strategies for subscriber acquisition and retention.Monitoring and maintaining Turnaround Time (TAT) for installations and Field Reports (FRs), as well as handling Customer ApplicationForms (CAFs).Ensuring a wide and deep coverage of Sales Force (SF) and Sales Support Distribution (SSD).Efficiently managing day-to-day operations. Show less

• 

  FabFurnish

  Apr 2013 - Nov 2014

  Senior Executive
• 

  Kuehne+Nagel

  Dec 2014 - now

  Leading Fulfillment Centre in Nagpur, team size of 600+ (Direct & Indirect) Leading Fulfillment Centre in Lucknow, team size of 1100 (Direct & Indirect)Expert in setting and scaling FC Operations, ensuring compliance and safety of people. Developing people and strengthening culture of continuous improvement, Promoting quality Minimizing cost of operations by effectively managing P&L.

  • Manager

    Dec 2022 - now

  • Deputy Manager

    Aug 2021 - Nov 2022

  • Assistant Manager

    Jun 2018 - Jul 2021

  • Senior Executive

    Dec 2014 - May 2018