Amy Smiling, MPS, Human Resources/ Employee Relations

Experience

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  Block Advisors

  Jul 2006 - Mar 2008

  Client Service Coordinator / Regional Recruiter

  • Worked directly with the Regional Director and Branch Manager to complete various projects such as maintaining production spreadsheets, charts and graphs for the branch and region via Microsoft Excel• Scheduled appointments, coordinated Microsoft Outlook calendars, booked travel arrangements and dinner reservations• Managed reception tasks and supported client correspondence• Created and edited Microsoft PowerPoint presentations and organized the conference room for various meetings• Conducted daily banking, collected payments and deposited funds • Processed checks and located client balance information• Prepared expense reports and purchase card reports for staff via Oracle• Edited and created letters sent out to clients• Ordered office supplies via Oracle system• Maintained branch literature and prioritized mail• Recruited new Financial Advisors (achieved award for best recruiter in northeast region); maintained recruiting records via Microsoft CRM Show less

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  SIFMA

  Mar 2008 - Oct 2008

  Dues and Assessments Administrator

  • Handled member communications concerning outstanding invoices and answered questions regarding the dues and assessments structure and breakdown• Managed Microsoft Outlook calendars and email• Prepared comprehensive Microsoft Excel spreadsheets containing membership revenue• Maintained and updated membership details in the company database• Served as staff contact for the company’s European affiliate memberships. • Prepared and distributed reports with updates on all payments received and dues outstanding• Assisted the publications department by maintaining a Microsoft Access database with order details; invoiced advertisers, managed amounts due and collected payments• Prepared and distributed daily reports of all checks received• Operated the company’s Accounts Receivable database; created invoices, adjusted dues and advised staff on payment detail Show less

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  BNY

  Jun 2009 - Apr 2011

  Human Resources Administrator

  • Planned and organized employee events• Prepared HR Metrics to analyze promotions, merit increases, incentive awards and staff reduction• Created, proofread and distributed various emails for the HR Director • Assisted with employee onboarding documentation and the New Hire orientation• Supported managers and employees with their performance reviews • Assisted employees on benefit elections (medical, dental, vision, flexible spending, travel and 401K)• Provided compensation detail reports, prepared employee verification letters and produced bonus award announcements• Established corporate discount consignments with various sports clubs, amusement parks and membership clubs Show less

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  Goldman Sachs

  Apr 2011 - Oct 2011

  Human Resources Analyst

  dministered extensive background checks for the Americas Region Contingent Worker population (approximately 50 pre-hire applications processed a week)• Conducted meetings with candidates on any concerning background check results • Advised candidates with concerning background check findings on required documentation and escalated issues for review to the Legal or Securities departments• Created and managed HRIS metrics to ensure background checks were assessed properly and assured quotas were being met• Managed I9 documentation processing Show less

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  Linde

  Oct 2011 - Feb 2017

  Human Resources Associate

  Human Resources Associate, Talent Acquisition• Managed the Talent Acquisition process for the United States, Canada, Puerto Rico, U.S.V.I. and Mexico• Relationship manager for Talent Acquisition vendors such as RPO, background check investigations, I9 compliance and social media marketing services• Responsible for full life-cycle recruiting and hiring practices within the region • Developed recruiting networks and relationships with career centers and talent pipelines • Produced weekly recruitment activity reports for senior leadership and communicated improvements in recruitment efforts• Trained hiring managers on best practices and proper compliance for interviewing and screening candidates • Partnered with senior level executives to produce a more streamlined, multi-departmental workflow to the existing employee onboarding and recruiting process• Implemented Diversity and Inclusion practices in within our recruiting workflow to ensure compliance with OFCCP, EEOC and ADA • Maintained central accounting of all North America recruiting related expenditures, activities, and resourcesHuman Resources Generalist, Employee Services• Managed the Education Refund Program, Employee Referral Program, Matching Contributions Plan, Employee Outplacement Services and Employee Verifications • Assisted in the implementation of new HR Systems • Assisted with subpoena requests, collective bargaining agreements and union negotiations• Prepared employee letters (offer, placement, status change promotion and termination)• Assisted the HR call center with employee relation concerns, payroll processing escalations and employee benefits• Reviewed, improved and updated HR policies and procedures • Supervised background check escalations and ensured compliance with the Fair Credit Reporting Act, Driver Qualification and Healthcare Sanctions • Created and managed content for the HR intranet site Show less