Jeff Chew

Experience

• 

  Royal Selangor

  Nov 2010 - Apr 2014

  Key AccomplishmentAdvance from Customer Service Representative to Assistant Supervisor in less than 15monthsJob Description Coach new staff on daily store operation and articulate products knowledge Strive to achieve store budget & key performance indicators KPI) Involve in stock inventory control and perform thorough stock check every month end Cold calling new and potential clients for business opportunities Partner with vehicle for hire companies around Penang to identify potential walk-in localand international customers Support northern region Personalization Request, including but not limited to productsengraving Arrange and communicate staffs working schedule. Change accordingly for specialcircumstances Conduct guided tours for walk-in customers to Visitor CentreProjects Involved Standardized RSM personalization request and achieved good customer satisfactions Assist IAD to perform thorough stock check Show less

  • Account Executive (Corporate Sales)

    Mar 2013 - Apr 2014

  • Assistant Supervisor

    Nov 2010 - Feb 2013
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  LD Micro Precision Sdn Bhd

  May 2014 - Dec 2014

  Sales And Marketing Executive

  - Responsible for local and regional sales of a wide range of FOL & Test area Semiconductor Tools.- Develop new markets and achieve targeted sales in term of volume & growth.- Manage and build relationships with the existing and potential customers to improve sales penetration.- Prepares regular reports on customer visit, feedback on sales target performance and highlighting new business opportunity.-Conduct sales presentations, negotiate and assist in trade shows organization & projects as assigned Show less

• 

  CYL Food Sdn Bhd

  Jan 2015 - Oct 2017

  Sales Executive

  Job Description Specialize in Fast Moving Consumer Goods (FMCG) Proactively source for business development opportunities in Wholesale and Retail Line Involve in all sales relative activities and events Conduct market research and provide insightful analysis on competitor’s activities,product pricing, market trends, consumer behavior etc. Prepare related analysis reports for management's review and next stepWholesaler Division Increase major key clients sales Develop and reactive existing non-active clients Conduct existing clients portfolio and appoint relevant portfolio to be a sole distributorfor certain targeted brands.Retailer Division Increase sales and solved existing retailers low sales issue Research each retailers crowds and propose sampling promoter plan to the company Appoint and place promoters to potential retailers outlet to create brand awarenessAchievement Sales increase 24% in Qtr 2015 against Qtr 2014 Show less

• 

  Koong Woh Tong Sdn Bhd

  Nov 2017 - Jun 2020

  Area Manager

  Operations:• Oversee Northern Region 9 outlets daily operation and on-time bank in of cash for Accounts Department.• Conduct company monthly audit tasks Quality, Services, Cleanliness & Value (QSCV), Cash and Inventory to ensure all outlets comply with company policies and procedures.• Ensures all outlets equipment well maintained and failure equipment to repair within 3 days period.• Identify staffs allocation per store according to 6 months sales performance.• Review and approve outlet monthly work schedule & monthly punch card calculation submission from Shop Leaders.Business Development:• Identify proposal from shopping malls in Northern Region and provide inputs to the Top Management for suitability of expansion within the area.• Responsible in oversee outlet fit-out progress from hand-over till open for business.• Liaise with shopping malls leasing department and building rapports for the company.Team Management:• Develop and implement short & long time plans align with the company yearly vision and mission.• Personal hands-on grooming for suitable staff to the next level of career advancement. Shop Leader & Area Supervisor.• Lead and motive Northern Region outlet staffs to maximize their performances according to company QSCV audit. Show less

• 

  Donutes Coffee & Bakery

  Jul 2020 - Jul 2021

  Operation Manager
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  Loob Holding Sdn Bhd

  Aug 2021 - now

  Operations Manager