
Steven Turbitt

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About me
Technical Specialist, Data Centre Management at Royal Bank of Scotland
Education

Beeslack High School
1993 - 1998
Napier University
1998 - 2001BEng Software Engineering Computing
Experience

BAE Systems
Sept 1997 - Sept 2001Main responsibilities held were NT server administration for file, print, terminal, RAS, DFS, backup, Exchange, application, web and Proxy servers in a mixed OS environment. The job entailed problem solving, desktop support and systems security. Other responsibilities included domain infrastructure, performance monitoring and the upgrade and installation of both hardware and software.The working environment was a multi-domain, multi-trust, NT domain with approximately 1500 users, running Microsoft NT4.0 server and workstation, Exchange 5.5, ArcseveIT, Cirtix Metaframe, Microsoft SMS and Unicenter TNG Show less The main tasks involved within this role were developing real time ADA solutions for avionics systems and engineering support software for project analysis. I also maintained professional documentation and code using configuration management procedures. With the nature of the low-level systems work I also had to gain a level of understanding of, and work with other engineering disciplines including electronic, electrical and mechanical engineering. Throughout this time I also developed and maintained the internal Software Engineering web site. Show less
NT System Engineer
Mar 1998 - Sept 2001Trainee Software Engineer
Sept 1997 - Feb 1998

CSC
Sept 2001 - Oct 2002Unix System AdministratorThis role entailed the day to day administration of a number of Unix based systems in a datacentre environment. Systems and environments worked on include Sun E5000 to 6800 running Solaris 7, 8 & 9, HP K & J class running HP-UX, Sequent Numa-Q and IBM RS6000. The job meant working with customers around the world from large companies demanding round the clock service and support. I also developed and maintained an automated, self-generating web site showing system configuration, some performance statistics and hardware failures. This data was fed back into appropriate accounts for charging purposes and for DR. During this time I gained experience in Netbackup, Samba, Apache, C scripting, Awk and Grep Show less

HPCDS
Oct 2002 - May 2009Senior Hardware EngineerThis role is a technical specialist role for datacentre technologies. I am required to liaise with management and technicians at all levels both within HP and the customer support environment. I also project manage a range of tasks from upgrades of live and DR systems to large scale migrations. The role requires me to draw upon my technical knowledge, people management and customer interfacing skills to present technical solutions and information to a range of technical and non-technical groups. Daily roles also include hardware maintenance and diagnostics of a range of hardware platforms including IBM Mainframe, AS400, midrange, desktop and laptops. During my time with HPCDS I have worked on, but not limited to, Compaq / HP, IBM & Dell Intel based servers, IBM Mainframe, AS400, RS6000, Sun T2000 to Sunfire 6800 range, Compaq Alpha based servers and supporting networking, SAN (EMC & HDS) and backup infrastructure. Show less

ACCESS LLP
Jun 2010 - nowData Centre Service Delivery ManagerMy current role draws on my broad knowledge and experience of data centres, systems, applications and business operations. Being a public sector the challenges are varied and unique. The role includes: capacity management and reporting; maintenance and incident management; working closely with the customer, management and third parties including contractors and maintainers; contract management; maintenance and project budget management; SLA management and reporting;During this time I introduced common data centre working practices to the business including data centre Access control; heat, power, cooling, space and weight management and reporting tools (custom designed and built); security, operational and data centre standards procedures and documentation; weekly and daily operational checks and testing of plant and systems; long term data centre strategy. I also performed reviews of possible efficiency savings in air-conditioning, room layout, lighting, large scale maintenance contracts and system virtualisation. Show less

Royal Bank of Scotland
Jan 2014 - nowTechnical Specialist, Data Centre Management
Licenses & Certifications

Certified Data Centre Managment Professional
CNet TrainingJun 2017
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