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Syed Rizvi

Syed Rizvi

IT Consultant/Technician

Followers of Syed Rizvi329 followers
location of Syed RizviSharjah Emirate, United Arab Emirates

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  • Timeline

  • About me

    IT Support Engineer

  • Education

    • University of East London

      2010 - 2012
      Bachelor of Science (BSc) (Hons) Computer Science Second Class Upper Division

      Majors:• Project Management• Management in Information System• Advanced Database Development• Software Project Management• Database Management• Client Server Architecture• Object Modelling Techniques

  • Experience

    • Laptop Parts Direct & Croydon Repair Centre

      Dec 2010 - Apr 2015
      IT Consultant/Technician

      • Maintained & created templates for Products as a Data Entry Clerk.• Performed PC/Laptop Troubleshooting both Software & Hardware related.• Provided Customer Support

    • Gaia Technologies plc

      Jun 2011 - Sept 2011
      Team Member

      Implementing ICT (Information and Communications Technology) Solutions in Gareth Hill College.My works includes installation, configuration & debugging systems such as thin-clients PCs, servers etc.•Network Infrastructure was implemented using Citrix System•Networking, cabling, installing, testing and debugging

    • Green Eagle Ltd

      Jan 2014 - Apr 2015
      IT Sales Consultant

      • Devised and implemented product strategies for filling market gaps and driving consistent sales.• Boosted brand awareness, implemented promotional campaigns and employed sales tactics to run ecommerce.• Managed Product Catalog & Shipments.• Maintained online sales & auctions on ecommerce websites.• Provided Customer Support.

    • Devaj Technology

      Aug 2015 - Jan 2022

      • RND in AI based Applications• Assigned tasks to developers, staffed projects and updated all involved parties to enhance optimal business flow.• Conducted interviews with key business users to collect information on business processes and user requirements.• Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.• Reviewed files, records and other documents to obtain business information. • Gathering key data informing responses to development requests.• Assisted development departments and QC staff to improve client satisfaction.• Created workflow diagrams and Scope Documents to clearly demonstrate processes and timelines.• Provided backend support in MySQL & MSSQL Databases to resolve urgent queries. Show less

      • Business System Analyst

        Mar 2017 - Jan 2022

      • System Analyst

        Jan 2016 - Feb 2017

      • Technical Project Coordinator

        Aug 2015 - Dec 2016

    • SME IT Networks Limited

      Mar 2023 - now
      Information Technology Support Engineer

  • Licenses & Certifications

    • CSX Cybersecurity Fundamentals Certificate (CSXF)

      La Trobe University
      Oct 2023
      View certificate certificate