Francesca Maria Saracino

Experience

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  Oxfam UK

  Jul 2014 - Sept 2014

  Assistant Store Manager

  • Planning the launch and implementation of commercial events to increase traffic, profits and customer loyalty• Develop and implement the store's sales promotion policy in conjunction with the department managers • Reporting on the store's activity and performance to the sales department.• Ensuring the maintenance of a good relationship with supplies and the monitoring stock in cooperation with the logistics manager.

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  Auxilium

  Nov 2017 - Feb 2018

  Linguistic and Cultural Mediator

  • Collaborating with a multidisciplinary team to facilitate the relationship between migrants and institutions and contribute to their effective integration• Mediating in situations of conflict and tension

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  Vanessa Bruno

  Jun 2021 - Nov 2022

  • Administration of B2B sales in France and internationally, from order processing to after-sales service management. • Monitoring the execution of logistics services: managing and analyzing stock, ensuring compliance with quality and delivery standards. • Managing international transportation and handling export documentation (pro forma invoices and invoices); knowledge of customs procedures. • Managing and developing the wholesale and key accounts client portfolio and processing orders for springs.• Conducting sell-in analyses, monitoring invoicing and contracts, and preparing financing plans. • Following up on payments and managing collections. Handling back-office operations during the showroom. Show less

  • Sales Administrator Europe

    Dec 2021 - Nov 2022

  • Sales Administrative Assistant

    Jun 2021 - Dec 2021
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  The Frankie Shop

  Dec 2022 - now

  Wholesale Manager

  • Managing warehouse flows for wholesale and defining the logistics strategy (budget, logistics network design, third parties, transportation capacities). • Managing the order portfolio (issuing preparation orders, arbitration, prioritization based on customer conditions). • Communicating with wholesale customers regarding delivery times, delays, cancellations, logistics and customs issues, product compositions, pricing, etc.; handling swaps, restocking, and returns. • Monitoring invoicing and payments; verifying payment terms (risk management), managing deposits, credit notes, and letters of credit, in collaboration with the finance department. • Presenting collections in the showroom and optimizing commercial tools (lookbooks, order forms, B2B platform). • Tracking commercial performance and key performance indicators (OTB, net sales, sell-out) to improve results and optimize return on investment (ROI). Show less