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Vidmantas Narbutas

Vidmantas Narbutas

Lottery tickets seller

Followers of Vidmantas Narbutas221 followers
location of Vidmantas NarbutasLithuania

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  • Timeline

  • About me

    Technical Support Analyst at Western Union

  • Education

    • Vilniaus Technologijų ir Verslo Profesinio Mokymo Centras

      2017 - 2018
      Vocational training degree Multimedia Service Provider Study Programme 8

      Activities and Societies: Basketball Profile of skills and competences.Compulsory competences:1. Exploit computer hardware and configure different operating systems.2. Apply drawing rules and skills.3. Provide visual content with various artistic and technical means.4. Photograph according to the needs of the user, evaluate photos.5. Design vector images, edit raster images.6. Design and process animation and 3D graphics.7. Edit video materials, apply equipment.8. Create, edit and apply an… Show more Profile of skills and competences.Compulsory competences:1. Exploit computer hardware and configure different operating systems.2. Apply drawing rules and skills.3. Provide visual content with various artistic and technical means.4. Photograph according to the needs of the user, evaluate photos.5. Design vector images, edit raster images.6. Design and process animation and 3D graphics.7. Edit video materials, apply equipment.8. Create, edit and apply an audio track.Optional competences:1. Design, develop and manage websites.2. Manage information systems security measures.3. Programme simple applications.4. Create, test and upload simple Android applincations in the online shop that are optimised for different mobile devices.5. Apply applications to the needs of customers. Show less

    • Vilnius Cooperative College

      2014 - 2017

      Activities and Societies: • 1st place with basketball team (two times) • 1st place with valleyball team (two times) • 1st place in "Brain Battle" (two times)

    • Juodupės gimnasium

      2008 - 2013

  • Experience

    • UAB "Lotelita"​

      Dec 2013 - Jan 2014
      Lottery tickets seller

      As a Lottery Ticket Seller, my responsibilities included conducting direct sales of lottery tickets while delivering exceptional customer service. I possessed expert knowledge of various lottery games, including their rules, prizes, and odds.Additionally, I ensured a clean and organized sales area and stayed updated on promotions, events, and new game launches to provide accurate information to customers. Resolving customer inquiries, collaborating with team members, following security protocols, and maintaining accurate sales records were also key aspects of my responsibilities. Show less

    • EKSKOMISARŲ BIURAS

      Apr 2014 - Aug 2014
      Security

      Ensuring the safety and security of premises, personnel, and assets.Monitoring and controlling access points to maintain a secure environment.Conducting regular patrols to detect and prevent security breaches.Responding to incidents and emergencies promptly and appropriately.

    • G4S

      May 2015 - Jan 2017
      Security

      Ensuring the safety and security of premises, personnel, and assets.Monitoring and controlling access points to maintain a secure environment.Conducting regular patrols to detect and prevent security breaches.Responding to incidents and emergencies promptly and appropriately.

    • Sveikatos priežiūros ir farmacijos specialistų kompetencijų centras

      Jul 2016 - Jan 2018
      IT Specialist

      As IT specialist. I was responsible for computer maintenance, software updates, and hardware troubleshooting. Managed printers and projectors, including network configuration and resolving issues.Performed accurate and efficient data entry tasks, ensuring data integrity and organization.Maintained and updates websites based on content management systems (CMS), managing content, user access, and security.Diagnosed and resolved technical issues, while researching for solutions and collaborating with vendors when needed.Implemented and maintained security measures for computers, networks, and data.Prepared documentation of work processes, configurations, and troubleshooting steps for effective communication and knowledge sharing.Stayed updated with the latest technologies, trends, and best practices in the IT field.Worked closely with team members and users, providing timely support and understanding their needs. Show less

    • Western Union

      Jan 2018 - now

      Worked on non-payment claims and currently working on fraud complaints

      • Technical Support Analyst

        Jan 2023 - now

      • Sr. Coord, Operations

        Feb 2019 - Jan 2023

      • Global Customer Care Claim Specialist

        Jan 2018 - Feb 2019

  • Licenses & Certifications