Wanodya Sansiagi

Experience

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  Universitas Jenderal Achmad Yani (Unjani)

  Sept 2016 - Jan 2019

  Laboratory Assistant

  - Experienced in teaching Microsoft Office, Git, and SPSS to 40 students in a computer application practicum.- Demonstrated ability to effectively communicate technical information to students and assist in their learning process.- Monitored and evaluated student progress and provided individualized support and guidance to enhance their understanding of the course material.- Contributed to a positive and supportive learning environment by fostering a collaborative and interactive classroom atmosphere.- Demonstrated exceptional organizational and time management skills, including preparing and grading assignments and exams.- Utilized various teaching methodologies and techniques to ensure student engagement and understanding of the material.- Consistently received positive feedback from students and main instructor on teaching style and effectiveness. Show less

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  Department of Population and Civil Registration

  Jun 2018 - Aug 2018

  Internship Program

  - Assisted in the development and implementation of a regular reporting system analysis- Conducted data analysis and technical writing for regular reporting program- Worked closely with the team to ensure accurate and timely reporting- Improved knowledge of system analysis and technical writing through on-the-job training and feedback from the team.

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  Rumah Sakit Dustira Cimahi

  Feb 2019 - Aug 2019

  Research

  - Conducted research on EEG data of patients undergoing surgery under medical supervision and ethical medical codes.- Assisted with collecting and analyzing EEG data in accordance with ethical medical practices and hospital policies.- Worked closely with medical personnel to ensure proper data collection and accuracy.- Contributed to the development of research methods and techniques to analyze EEG data effectively.- Assisted with the preparation of research reports and presentations to communicate findings to medical personnel and academic advisors.- Completed research internship at Rumah Sakit Dustira as part of fulfilling requirements for an informatics engineering degree.- Participated in discussions and meetings with medical staff to understand and address research-related questions and concerns.- Maintained a high level of confidentiality and professionalism throughout the research process.- Completed research projects within specified timelines, meeting academic requirements and standards for quality. Show less

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  NICEPAY Indonesia

  Oct 2019 - May 2022

  - Focus on product development and product delivery.- Developed a product delivery program to bridge the knowledge gap between IT and non-IT teams.- Implemented a knowledge management program to effectively document all new and existing products.- Regularly communicate with various stakeholders including departments of IT, risk management, marketing, partnership, business development, legal, and C-level executives.- Successfully managed product development for multiple payment channels, including credit cards, virtual accounts, e-wallets, disbursement, pay loans, and internal back-office solutions.- Provided technical support and training to internal teams on new payment methods- Contributed to the improvement of existing payment solutions to increase efficiency and user experience.Achievement:- Increased customer acquisition by 10%.- Reduced knowledge gap among IT team members through effective documentation of all products.- Improved cross-functional communication and collaboration through regular communication with various stakeholders. Show less - Responsible for ensuring the software products are delivered with high quality by performing manual and automated testing.- Proficient in using tools such as Postman, Jira, and Selenium to test APIs and software applications.- Collaborated with cross-functional teams such as Developers, Business Analysts, and Project Managers to resolve issues and improve the overall product quality.- Created and maintained test cases, test plans, and test reports to ensure traceability and accuracy of testing results.- Conducted regular testing activities and provided constructive feedback to the development team to improve product quality.Achievement:- Successfully reduced the time required for creating test cases by 70%- Recognized as a top performer in 2020. Show less

  • IT Planning Staff - Product Development

    Feb 2021 - May 2022

  • Quality Assurance Specialist

    Oct 2019 - Aug 2021
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  KoinWorks

  May 2022 - Nov 2024

  - Successfully reduced incident resolution time by 30% in the production area through improved processes and systems analysis.- Implemented ITSM documentation to streamline processes and ensure proper documentation of systems and procedures.- Conducted impact analysis to provide recommendations for product improvements based on system and business needs.- Standardized onboarding procedures for the IT team to ensure consistent knowledge transfer and training.- Prioritized customer complaints and provided recommendations to product teams to address and improve the overall customer experience.- Assisted the infrastructure department in developing policies and SOPs to ensure best practices and standards.- Contributed to increased efficiency and reliability of production systems through proactive monitoring and issue resolution. Show less

  • Product Manager

    Jun 2024 - Nov 2024

  • Associate Product Manager

    Jan 2024 - Jun 2024

  • TechOps Engineer - Business Continuity Plan

    May 2022 - Jan 2024
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  Werkudara Institute

  Apr 2023 - May 2023

  Associate Product Manager
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  ShopeePay

  Nov 2024 - now

  Product Manager