Talk to sales Try for Free
Vincent Gribonvald

Vincent Gribonvald

Logistics Engineer Trainee

Followers of Vincent Gribonvald2000 followers
location of Vincent GribonvaldBoulogne-Billancourt, Île-de-France, France

Connect with Vincent Gribonvald to Send Message

Connect

Connect with Vincent Gribonvald to Send Message

Connect

  • Timeline

  • About me

    Senior Product Support Manager - Kobelco Construction Machinery Europe B.V.

  • Education

    • Thomson Reuters

      2022 - 2023
      Compliance Training Legal

      Global Competition Law, Anti-Bribery and Anti-Corruption, Data privacy, Security global edition, Prevention of discrimination and harassment, Exports controls, Workplace health and safety, Code of conduct, Avoiding insider trading.

    • PWC Leadership Development Program

      2019 - 2019
      Business Administration and Management, General

      Learn how to make a Business Project Plan and Propose a plan for my Company in order to integrate it for future development.

    • HEI - Hautes Etudes d'Ingénieur

      -
      Engineer Mechanical engineering

  • Experience

    • Procter & Gamble

      Jul 1998 - Aug 1998
      Logistics Engineer Trainee

      Logistic Platform Operation.Operation, Maintenance, Quality.

    • Dassault Systèmes

      Jul 1999 - Aug 1999
      Development Engineer Trainee

      Data Base Conception (Access)Fitting up Management (CAD-CATIA V5).

    • GrafTech International

      Jun 2000 - Nov 2000
      Mechanical Engineer Trainee

      Planning Coordination of Maintenance Department.Preventive Maintenance set up.

    • Fiat Spa

      Jul 2001 - Aug 2001
      Sales Administrator / Account Manager Trainee

      Stock, Invoicing for Dealers.Registration, Fleet manager (FRAIKIN, LOCAMION..).

    • COLAS

      Mar 2003 - Sept 2003
      Equipment Engineer

      Project manager: assy of coating plant factory.Follow up patent: integrated spray bar on asphalt finisher (manufacturer, supplier, CAD drawings)

    • Hitachi Construction Machinery Europe NV

      Sept 2003 - May 2014
      Product Support Engineer

      After sales service for French dealer network : parts, warranty, technical support, training.Sales support: customer visit, analyse needs and offer product requirement.

    • Kobelco Construction Machinery Europe B.V.

      Jun 2014 - now
      Senior Product Support Manager

      Developed and managed a professional network across French-speaking countries to enhance European Product Support activities. Managed Dealer network and strengthened European Product Support activities, including setting up training activities and technical support for 200 technicians in the Dealer network. Proposed strategies to Management to extend after-sales profits and developed Extended warranty Program. Manage Warranty claims. Product Marketing feedback for the enhancement of the Product range (specifications request, improvement, quality). Support Sales at Fairs (Intermat, Bauma...) and during Customer visits. Troubleshooting. Support and develop new IT system in relation with Japan factories. Support OEM claims. Support of Parts team (filter kits, cost calculation). Recruitment of Product Support members. Show less

  • Licenses & Certifications

    • CACES R 372 m (operating license for excavators)

      Domène Technologies Formations
      Oct 2017

    • Habilitation électrique NFC18-550

      ACFITEC - Centre de formation Habilitation électrique
      Nov 2017