B Lavornia

Experience

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  Rob Levine & Associates, Ltd.

  Jan 2013 - Dec 2014

  Senior Paralegal

  • Researched medical laws, prepared and organized supportive evidence and wrote briefs for court, demonstrated an excellence in attention to detail• Communicated with attorneys and clients via phone, text, and email

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  International Studies Abroad (ISA)

  Jan 2015 - now

  Supervised the development and implementation of onboarding and orientation frameworks, integrating them into HR operations both in person and virtually. Implemented lifecycle management for new hires, enhancing interview processes, onboarding, and career development. Led mentorship and professional development initiatives, fostering team collaboration and growth. Played a key role in business acquisitions and integrations, optimizing processes to align with customer needs. Provided data analysis and reporting support for senior leadership, aiding in strategic decision-making and KPI tracking. Managed a team of Program Managers, ensuring high service quality and adherence to KPIs, while directing budgeting and pricing strategies for multiple product lines to enhance financial performance. Show less Guided college-aged students through the admissions process for study abroad programs, managing applications, documents, and required forms. Handled invoicing and managed payments from both students and domestic colleges, contributing to the program’s budgeting process. Collaborated with international universities, advisors, and on-site staff to ensure students' safe arrival and smooth integration. Engaged with students and parents to build excitement and trust, overseeing around 380 accounts and collecting approximately $4 million in revenue annually. Show less

  • Senior Account Manager

    Feb 2020 - now

  • Program Manager

    Jan 2015 - Feb 2020
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  WorldStrides

  Aug 2018 - now

  Co-Chair: Project Management | Diversity, Equity & Inclusion Committee

  Designed and implemented a comprehensive 36-week Diversity 101 training program, promoting inclusivity, awareness, and accessibility across the organization. Facilitated both live and asynchronous DEI courses engaging employees at all levels and encouraging meaningful participation and dialogue. Spearheaded the strategic development of DEI initiatives, using detailed analytics and collaboration to drive impactful change and foster a positive work culture. Work closely with leadership and HR teams organizing and lead diversity training sessions, bridging performance gaps and cultivating employee growth and retention. Thrives on gathering and acting on employee feedback, proactively addressing workplace concerns and conflicts to maintain strong morale and a respectful environment. Role as a DEI Subject Matter Expert enables influence on company-wide policies and support global initiatives, ensuring a culturally competent, inclusive, and forward-thinking workplace. Show less