Carol Nguyen

Experience

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  21Wilberforce

  May 2017 - Jul 2017

  Summer Associate

  • Supported asset mapping through research and building a proprietary dataset of policies, institutions, and organizations vital todefending religious freedom; documented atrocities against religious minorities• Assisted with the composition of letters to the current Presidential Administration as well as members of Congress, and visited foreignembassies to generate awareness pertaining to relevant legislation and government policy• Planned, organized, and executed the Wilberforce Quarterly Forum, an event for survivors of religious persecution and legislative leadersto interact with the community Show less

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  Boat People SOS

  Sept 2017 - May 2019

  • Participant of the 2019 Taiwan Democracy human rights conference• Ran logistics and planning for the 2018 SEA FoRB conference in Bangkok, Thailand including all outreach functions, coordinated attendee details, and executed all on-site event management responsibilities• Organized the 2018 Vietnam Advocacy Day, recruited participants, formed delegations, coordinated marketing, and arranged meetings with Congressional staff for execution of advocacy activities• Actively participate in international conferences to ensure global initiatives are performing to expectations• Compose international grant proposals and written materials for global initiatives• Create, manage, and oversee project plans for six local and international programs• Form processes to streamline project creation and implementation• Manage international and local teams charged with executing program tasks....• Use Excel and collaborative platforms to track all project data for reporting purposes• Collaborate with community partners to implement a referral approach linking patients to appropriate health services• Maintain a comprehensive archive of project data to track data and improve processes• Activate public awareness and education campaigns for chronic health conditions alongside third-party vendors at community events, via workshops, one-on-one contacts, and at community partner meetings• Conduct national outreach campaign media (TV, radio, newsprint) email, and social media• Assist with development, including translation, of literature materials, for dissemination during outreach and education activities• Track and prepare reports of outcome measures to be submitted weekly, monthly, and quarterly• Collaborate with the evaluation team to collect necessary data for process improvement and to assess impact of intervention• Track project budgets and update progress regularly to maintain project goals Show less

  • Local Program Manger

    Mar 2019 - May 2019

  • International Project Coordinator

    Sept 2017 - Mar 2019
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  Verizon

  May 2019 - Oct 2021

  Project Manager - Technical Writer II

  • Utilize Agile Central to oversee project milestones and ensure projects reach completion per expectations.• Writing documentation to show users how to use the system based off of demos.• Create stories and enter project progress details into JIRA for documentation purposes.• Assist the team responsible for Developing all IEN Network Documentation for 5G.• Assess issues submitted regarding Verizon’s DNA chat bot and see issues are documented accordingly.• Test commands within DNA bot per requirements in Confluence and fix null commands. • Cooperate with Scrum Master, engineering, and IT depart to ensure project scope is in line with expectations. Show less

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  Booz Allen Hamilton

  Oct 2021 - Jun 2022

  Project Manager
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  Oracle

  Jun 2022 - now

  Program Manager