Asmaa Mohammed

Experience

• 

  Teleconnect Contact Center

  Jul 2010 - Feb 2011

  Call center agent

  1. Handle all customer inquiries regarding P&G recruitment process and providing them with necessary information for how to apply to available vacancies 2. Identify customer requirements regarding vacancies and match them with their capabilities 3. Handle and resolve customer complaints, provide them with the product and service information, process orders, forms and applications 4. Follow up customer calls, complete call logs, complete call reports, performing telemarketing survey5. Communicating with clients to coordinate interviews, and guiding them to complete procedures.6. Prepare Daily Reports (Attendance, Transactions, Quality and Performance) Show less

• 

  Hindawi Publishing Corporation

  Mar 2013 - Aug 2015

  Graphic Specialist

  1. Check the layout figure to identically fit the manuscript2. Confirm that the source figures are reformatted into Hindawi’s in-house style3. Confirm the validation of the EPS and that the figure is changed correctly4. Send the revised figures to the graphics team to put the required corrections5. Assist in updating graphics checklist & guide

• 

  Al-Awad Automotive

  Sept 2015 - Oct 2015

  HR Specialist(intern)

  Handling all administrative support activities (answering phones, greeting customers, checking emails, reservations etc.)Schedule appointments & meetings.Ensure that filing systems are maintained and up to date.Handling all the services contracts, maintenance contracts and Company utilities.Plan and manage procurement of all office supplies of stationary, supplies, equipment and furniture.Assist the personnel department in Filing documents& writing formal Letters (HR & Banks letters)Working with the recruitment department in the CVs filing system Show less

• 

  ARG for business and marketing solutions

  Oct 2015 - Mar 2016

  Administrative And HR specialist

  1. Receive hiring requests from the company’s different departments (blue collar & white Collar)2. Recruiting, advertising and screening resumes from qualified candidates3. Schedule appointments & meetings.4. Responsible for the hiring, resignation, and firing processes (the contract and documents).5. Handling Social Insurance transactions Updating daily employees database and files6. Preparing monthly reports.7. Follow up on the completion of the required Hiring doc.8. Documents human resources actions by completing forms, reports, logs, and records.9. Handling all administrative support activities (answering phones, greeting customers, checking emails, reservations etc.) Show less

• 

  Al ahram for general contracting

  Mar 2016 - Apr 2017

  HR Specialist

  • Updating daily employees' database and files• Handling the time attendance for the employees.• Assisting in payroll preparation• Developing new personnel forms for approval• Follow up on annual contract renewals• Preparing monthly reports; turnover, employee joiners & leavers, payroll analysis…etc.• Responsible for hiring process by coordinating job posting on Web site, reviewing resumes, performing interviews and reference checks. • Coordinate & implement the annual training plan • Execute payroll input uploads and perform manual data input for employees• Work on the Annual increment of all employees, Salary adjustments and promotions.• Design and maintain the organization chart for the Project. • Mange the attendance & vacation functions, through & following up with employee's attendance times. • Execute time and attendance processing and interface with payroll. • Reviews Attendance for hourly employees to make sure there are no errors. • Tracks vacation and sick hours to ensure that they are accurately listed on paystubs. • Makes sure all payroll accounts are balanced. • Enters employee’s personal information into payroll database. • Explains benefits and payroll process to new employees. • Responds to inquiries from employees about salaries. Show less

• 

  New solution

  Feb 2018 - Oct 2020

  Human Resources Office/ Admin

  • Manage hiring process and required actions related.• Manage employee contracts as per contracting SOP, and contracts renewals

• 

  Ots

  Feb 2021 - Jul 2023

  Human Resources Recruiter

  • Manage hiring process and required actions related.• Manage employee contracts as per contracting SOP, and contracts renewals

• 

  Teebycotton

  Jan 2024 - now

  Human Resources Generalist

  • Manage leaves and follow up leave Plan.• Manage employee contracts as per contracting SOP, and contracts renewals.• Manage hiring process and required actions related (staffing SOP).• Manage all social insurance related activities.• Manage labor office related activities and complete required statistics.• Manage HR Letters Issuance.• Manage employee files as per required standards and law of the land.• Update data base with employee’s data.• Review attendance sheets, overtime, absenteeism, and submit a monthly report to payroll each month.• Manage payroll.• Manage all HR admin relates issues (DHL Issuing, purchasing orders and purchasing requests). Show less