Megan Kearney

Megan Kearney

Program Manager

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location of Megan KearneyGreater Boston

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  • Timeline

  • About me

    Client Success Manager at Ocelot | SaaS | Edtech

  • Education

    • Principia College

      -
      Bachelor of Arts - BA Educational Studies, Sociology, and Global Studies

      Activities and Societies: Resident Assistant, Student Class Representative, and Student Ambassador Manager

  • Experience

    • Adventure Unlimited

      Jun 2014 - Aug 2015
      Program Manager

      Summer position. Planned, led, and directed campers on backpacking expeditions up 14,000 ft. mountains for 3-5 days, ropes course, rock-climbing, and mountain biking. Emphasized teamwork, communication and leadership. Served as a lead outdoor professional with focused technical skills in the back-country.

    • Camps Newfound-Owatonna

      Jun 2016 - Aug 2016
      Summer Camp Counselor

      Responsible for teaching and creating sailing lessons for 5-15 years old girls/boys. Managed cabin of fourteen 10th graders; promoted unity, service, and support. Helped lead an expedition at Cutler’s Coast Public Reserved Land

    • North Elementary School

      Nov 2016 - Nov 2016
      Third grade teaching intern

      Taught lessons, assessed and graded students, observed reading specialists meetings, and conducted a private behavioral case study

    • EF Education First

      Aug 2018 - May 2020

      • Own over 65 unique accounts in North Mississippi through the entire sales process and account management by partnering with teachers and administrators to ensure international travel growth within schools and districts• Drive growth of repeat business by delivering exceptional service, gaining teacher loyalty to foster a referral community & coaching educators on sales techniques to increase effectiveness

      • Account Manager

        Jan 2019 - May 2020
      • Regional Sales Consultant

        Aug 2018 - Jan 2019
    • EverQuote

      Jun 2020 - Jul 2022

      •Managed a portfolio of 300 clients from various geographic focus areas, ensured the needs and education of clients, and enabled confidence in the platform• Top Performer in the new product launch• Outperformed individual RCR goal by 30% and contributed to the team’s lowest historicchurn metrics by focusing on positive outcomes on account escalations.• Piloted an “Agent Personas” training after a tour of research and interviews with clients,resulting in our team’s unique ability to meet the needs of agencies. Show less

      • Senior Associate, Enterprise Accounts

        Oct 2021 - Jul 2022
      • Senior Customer Success Manager

        Jul 2021 - Oct 2021
      • Customer Success Manager II

        Apr 2021 - Jul 2021
      • Customer Success Manager

        Jun 2020 - Apr 2021
    • Ocelot

      Jul 2022 - now
      Client Success Manager

      Ocelot is higher education's #1 SaaS provider of multilingual AI chatbots, serving over 6.5 million students at over 400 institutions.

  • Licenses & Certifications

    • Congressional Gold Medal Recipient

      National Leadership Council
      Jun 2016
      View certificate certificate
    • Customer Success Manager 101: Fundations to your CSM career

      Udemy
      May 2020
      View certificate certificate
    • Leadership Certificate

      Principia College
      May 2017
  • Honors & Awards

    • Awarded to Megan Kearney
      Congressional Gold Medal Recipient Members of Congress Jun 2016 The Congressional Award is an award given by the United States Congress recognizing participants involvement in four program areas including volunteer public service, personal development, physical fitness, and expedition/exploration.
  • Volunteer Experience

    • Serving the community

      Issued by Grenada Youth Adventurers
      Grenada Youth AdventurersAssociated with Megan Kearney
    • Mentor

      Issued by Big Brothers Big Sisters of America on Feb 2019
      Big Brothers Big Sisters of AmericaAssociated with Megan Kearney
    • Emerging Leaders Council

      Issued by Good Sports, Inc. on Dec 2020
      Good Sports, Inc.Associated with Megan Kearney
    • Serving the community

      Issued by Rustic Pathways on May 2013
      Rustic PathwaysAssociated with Megan Kearney
    • Education First Ambassador

      Issued by United Way on Aug 2019
      United WayAssociated with Megan Kearney
    • Coach

      Issued by 6th grade girl's Metrowest League on Nov 2019
      6th grade girl's Metrowest LeagueAssociated with Megan Kearney
    • Volunteer

      Issued by Boys & Girls Clubs of America on Nov 2016
      Boys & Girls Clubs of AmericaAssociated with Megan Kearney
    • Head Basketball Coach

      Issued by Stoughton 5th and 6th grade Basketball on Nov 2012
      Stoughton 5th and 6th grade BasketballAssociated with Megan Kearney
    • Assistant Flag Football Coach

      Issued by Stoughton Flag Football Girl's Senior Division on Sept 2011
      Stoughton Flag Football Girl's Senior DivisionAssociated with Megan Kearney
    • Assistant Flag Football Coach

      Issued by Stoughton Flag Football Girls Senior Division on Sept 2010
      Stoughton Flag Football Girls Senior DivisionAssociated with Megan Kearney