Beny Babu

Experience

• 

  IBS

  Mar 2001 - Oct 2002

  Software Engineer

  • Front- end programming for the In-house Reservation application using Java swings• Prepared Use cases, Design modeling (Sequence Diagrams) with Rational Rose using UML , coding in Java swings, code verification using TogetherJ and also prepared unit test cases• Involved in all the phases of the module right from Requirement analysis phase till the testing phase• Involved in the migration of the database from Interbase to Oracle 8i.• Involved in the Product Certification Board that has been formulated in TCC (the technology consultant and competence group of IBS) to certify the in terms of the functional and non-functional requirements of the products developed in IBS. Show less

• 

  Rashed Al Makhawi Enterprises LLC

  May 2003 - Dec 2004

  Software Engineer

  • Responsible for software development of User requirement gather , design , development and testing.• Customization of the Point of Sales system(POS) and development of Back-end Server System for integration with the Trinitech Credit Card systemDevelopment and support on Cash Deposit Server System for integration with Offline ATM Cash Deposit transactions

• 

  Venturia

  May 2005 - Dec 2011

  IT Development Lead

  Responsibilities: • Maintain and support systems for call center support , data warehouse and business intelligence (BI) initiatives, including software, servers, and networks.• Conducted feasibility studies of Web-based applications and systems.• Responsible for maintaining and updating technical documentation for software and systems.• Participated in the entire phase of development cycle from design, testing, and implementation• Created and maintained user account profiles and passwords, ensuring company-wide security.• Played key role in design and development activities to ensure software requirements were met.• Liaised with clients and vendors to resolve day-to-day problems and make process changes.• Work towards simplifying operational process and automating tasks.• Managing Trouble Ticketing application, SVN, LDAP.• Release and management of the software projects Show less

• 

  Flydubai

  Mar 2012 - Dec 2020

  Senior System & Reporting / Data Analyst

  Role as a System Analyst• Maintain and Support Revenue management System (PROS) , Reservation system (PSS) , Groups system• Collect business requirements from stakeholders for system enhancements/new functionality, translate them into business requirements document.• Effectively working on incoming client support requests & internal system / data issues based on agreed SLA.• Maps out business processes to serve as a reference for development and support.• Provide support during implementation of change requests.• Assist and report on User acceptance testing.• Research and evaluate technology solutions and present recommendations for improved system operations.• Vendor management – for System release , enhancement and emergency fix.• Supports the PROS Revenue Management system and investigate and studies on passenger forecasts and demands and applies requires strategies.• Liaising with clients and vendors to resolve day-to-day problems and make process changes.• Work towards simplifying operational process and automating tasks.Role as a Data/BI Analyst• Create intensive MIS management ,operational reports and dashboards using the latest business intelligence (BI) tools including MicroStrategy, Power BI, SSRS Reports and Crystal Reports • Perform data analysis, functional and user acceptance testing, debugging, audits.• Create data verification methods and comply with standard system procedures.• Writing SQLs or creating ETLs for the report automation.• Translating numbers into meaningful facts for businesses to help them make better business decisions.• Providing expertise on data mining, and data cleansing.• Provide support to stakeholders by working on business as usual data load activities (daily, weekly, monthly) ah-hoc data load / extracts as per requirements, carrying out data quality & data integrity check to meet the client's expectation. Show less

• 

  Martin Brower ANZ

  May 2021 - Nov 2022

  Business Intelligence Analyst
• 

  Qantas

  Oct 2022 - now

  Digital Optimisation Specialist