Haytham Taymour

Experience

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  Informatique

  Nov 2001 - Feb 2002

  Software developer and trainee

  Database Application DeveloperWorking with Visual Basic and SQL database to develop system applications for different educational projects.Key responsibilities:- Developing efficient SQL queries and scripts.- Developing and executing test plans, test cases, and test scripts to ensure the quality and functionality of software applications.- Identifying and reporting defects and issues found during testing and collaborating with developers to resolve them.- Ensuring data integrity and accuracy by performing data analysis and validation.- Troubleshooting and debugging issues with database systems and applications.- Collaborating with developers to train on best practices for application development. Show less

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  TE data

  Jun 2002 - Mar 2003

  Planning Engineer

  Installation and maintenance of ground telephony network working within a country infrastructure project to upgrade the telephone network infrastructure.Key responsibilities:- upgrade of major copper and fiber primary cabling from central office to cabinets and maintaining welding of cables and fiber lines.- installation of secondary lines from cabinets to boxes at the border of customer premises.workplaces: Multi telephone central office around Cairo.

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  Orange Egypt

  Mar 2004 - Jul 2005

  Technical Support Engineer

  Provide professional technical support and troubleshooting.Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs and Provide updates to the customer as needed to meet performance objectives.Perform technical escalations in line with company policy.To ensure cases are allocated to the most appropriate next level/organization as part of the case flow processTo monitor systems, customer networks and products, and deal with alerts and events as appropriate.Document all troubleshooting and case management actions via the electronic case management system. To prepare technical reports and reasons for outages as required. Show less

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  Orange Business

  Jul 2005 - now

  Responsible for the development of network planning, design, implementation services.- maximize the quality of the delivered services and customer satisfaction by validating the provided detailed technical design of complex VPNs in terms of feasibility, ensuring on-time and error-freeimplementation and proactive network auditing.- Pre/Post sales consultant to Orange Enterprise clients.- Validate Low Level and High-Level design of MLAN & Wide Area networks utilizing industry best practices.- Translate business outcomes to technical solutions.- Provide technical guidance and support to delivery teams throughout all phases of a project including Project Launch Workshops, Kickoff calls, lessons learned, etc. as needed.- Review client deliverables to identify opportunities to improve quality through training, mentoring, product offering improvement, and talent acquisition.- Overall network management authority to customer's IP/MPLS and Packet switching Core. - On a regular basis, analyze performance data and provide an audit and Enhancement report.- Supporting various implementations of special and complex customer setups.- Handle technical workshops and conduct technical solutions with customers.- Manage the introduction of new pilot technologies and services into production environment.- Creating automation scripts to maintain and update large enterprise IP networks.- Network and server diagnostics and problem resolution.- Responsible for applying the change requests coming from the customer, on related devices (layer 3 and LAN devices)- Meet the implementation projects milestones for customer implementations- Acts as a direct point of contact for the designated customer for technical aspects regarding the VPN.- Acts as the escalation point for the customer in case of major operational incidents.- Extensive Experience utilizing CISCO router and switches (routers: 2600, 3600 ,7200VXR and 7600 series, CRSs and GSR-12k, switches: 1900, 2900, 3500, 6500) Show less Manages implementation and change management for large customers that subscribe to Orange’s premium service (from either implementation or operational side), in their respective regions. Provides on-time, error-free Custom IP configurations and overall management of customers VPNs. Designated engineers, who maintain detailed knowledge of the specific customer environment, provide these enhanced services. Virtual Private Network (VPN) Assessment Conceptual VPN Design, providing expert support to Customer Complex Solutions (CCS). Architecture & Design Detailed technical design. Deployment Migration plans, providing expert support to Project Managers. Configuration management. Management & Optimization VPN Management, providing expert escalation support to Master Internetworking Operating centers (IOCs). VPN Performance management, expert support to Customer Support Managers (CSMs).LAN networks hands on:a) Access, Distribution and Core layers Switching Design (including L2 vlans, VTP, trunks, ether channels, spanning tree (RSTP, PVST, MSTP), port security ,storm control…etc.).b) Routing Design (L3 redundancy VRRP, HSRP, GLBP, and IGP like OSPF, RIP and EIGRP).IP/MPLS Core hands on:a) L2 connectivity (LC-ATM, FR, Ethernet, PPP, HDLC).b) PE-CE routing (RIP, EIGRP, OSPF, ISIS, BGP)c) IP backbone network design IP/MPLS based network for (MPLS L3 VPNs, ATOM, BFD, BGP, mBGP and RRs)d) Congestion management, avoidance and links efficiency using different QOS tools and models Show less

  • Technical Manager (TM) - Orange Business Services.

    Aug 2007 - now

  • VPN Implementation Engineer

    Jul 2005 - Aug 2007
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  Multiple client

  Feb 2020 - Feb 2022

  Freelance Developer

  Individual freelancer carrier as software development, network consultations and automation for multi clients.Managed many successful projects on Upwork platform as software developer.Key responsibilities include:- Choosing the appropriate project- Preparing the market competitive proposal to win the project.- Technical discussions and consultations with clients to agree on the best approach.- Project management plan and milestones. Accounting and billing.- Development of software based on CI/CD for best version control based on testing and customer feedback.- Delivering the final product that is achieving the project goals and business requirements.- finally supporting after sale changes.IT solutions domain based on business requirements including networks, security, automation, data mining and visualization, web scraping, system management, scripting, desktop UI application, devops and web development.For my portfolio sample work and client reviews on Upwork platform on the link below:https://www.upwork.com/fl/haythamtaymouror visit my personal web site/blog for a review of different software products - https://tay-it.com/ Show less