Roy Franklin

Experience

• 

  Panalpina

  Jan 1998 - Dec 1999

  Import Executive

  Air Import operationsAchievements: -I effectively issued early morning delivery orders to meet the specific requirements of our Oil & Gas clients, ensuring that shipments were delivered punctually, thereby meeting client expectations. I collaborated with the DNATA (Airport Handling Agent) tracing team to locate missing shipments, ensuring a seamless and efficient process.

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  CEVA Logistics

  Feb 2000 - Apr 2016

  Managed air outbound shipments, effectively handled customer escalations due to service related issues, facilitated an overall smooth operation of day to day export activitiesAchievements: -I delivered charter solutions to clients, efficiently executed multiple charter flightoperations, conducted staff training sessions, assisted the pricing team in securing shipments, collaborated with the business development teams to achieve target pricing for acquiring new clients, and worked alongside snr. management to ensure the successful implementation of Lean principles. Show less

  • Air Freight Operations Manager

    Jan 2011 - Apr 2016

  • Senior Export Supervisor

    Jan 2008 - Dec 2010

  • Export Executive

    Jan 2003 - Dec 2007

  • Import Executive

    Feb 2000 - Dec 2002
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  Crane Worldwide Logistics

  Aug 2016 - now

  Responsible for Air Export KPIs, supervised scheduling, dispatch, and routing of shipments, coordinated and expedited outbound shipment routings, negotiated rates with Carriers, ensuring internal billing & invoicing to Clients is carried out without any errors, handling day to day export work activities for major account customers.Achievements: -I contributed to revenue growth by employing my adept rate negotiation abilities, transforming unprofitable Global RFQ businesses into profitable ventures through negotiations with carriers via established airline connections. I collaborated with the business development team to attain target rates and facilitated multiple trial shipments to align with client expectations and secure ongoing business partnerships. Furthermore, I consistently met deadlines by ensuring the successful delivery of time-critical shipments. Show less

  • Air Export Supervisor

    Apr 2022 - now

  • Air Export Operations, Air Export Pricing, Key Account Management

    Aug 2016 - Mar 2022