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Mafalda Melo 麦凡凡

Mafalda Melo 麦凡凡

Front Desk Assistant / Duty Manager at HOTEL TRYP LISBOA ORIENTE

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location of Mafalda Melo 麦凡凡Lisboa, Lisbon, Portugal

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  • Timeline

  • About me

    Operations Manager at Panoramic Living

  • Education

    • Qufu Normal University (曲阜师范大学)

      2011 - 2013
      HSK Proficiency Test Level 4 Chinese Language Course

    • Confucius Institute of the University of Lisbon

      2008 - 2011
      HSK Proficiency Test Level 2 Chinese Language Course

    • Estoril Higher Institute for Tourism and Hotel Studies

      2002 - 2006
      Tourism Management Degree Tourism and Travel Services Management, Hospitality

      Tourism; Tourism Marketing; Hospitality; English, French and Spanish languages

  • Experience

    • Meliá Hotels International

      Jul 2008 - Aug 2011
      Front Desk Assistant / Duty Manager at HOTEL TRYP LISBOA ORIENTE

    • Qufu Normal University (曲阜师范大学)

      Sept 2011 - Jan 2013
      Chinese Language Course

    • Shanghai International Convention Center (上海国际会议中心)

      Nov 2013 - Apr 2014
      Guest & Costumer Relations Manager / 客户关系经理

    • Hua Ta Li Travel Agency (华大利旅行社 / 华大利集团)

      Sept 2014 - May 2015
      Consultant / 旅游顾问

    • Mandarin Language & Tourism; Chinese Business Culture

      Jul 2015 - Feb 2016
      Trainer & Consultant

      Consultancy for companies working with the Chinese marketCertified Mandarin & Chinese Business Culture Trainer Content developer for Tourism & ICT Training Courses

    • Panoramic Living Serviced Apartments

      Feb 2016 - now
      Operations Manager

      Responsible for the general operations of Panoramic Living Serviced Apartments, a collection of 60 fully equipped and tastefully decorated apartments located in Lisbon's CBD, with the quality of a luxury hotel. Coordination of the company's staff and sales.Channel Manager.

  • Licenses & Certifications

    • Pedagogical Course for Certified Trainers (referred in Portugal as CCP)

      IEFP
      Jul 2015

    • HSK Chinese Proficiency Test - Level 4

      Hanban
      Jun 2012

    • HSK Chinese Proficiency Test - Level 2

      Hanban
      May 2011