Annabel Mair

Experience

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  Marks and Spencer

  Jun 2016 - Feb 2019

  Sales Assistant

  Consistently seek opportunities to expand my product knowledge and stay up-to-date with the latest trends, enabling me to provide informed recommendations and exceptional service.Achieved 3 spotlight awards for exceptional customer service.

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  WELLINGTON COLLEGE ENTERPRISES LIMITED

  Sept 2017 - Jul 2022

  With a focus on delivering exceptional experiences, I efficiently handle front desk operations, ensuring seamless check-ins, managing inquiries, and assisting members with their needs. I strive to make every interaction at our club a memorable one. My interpersonal skills, attention to detail, and ability to multitask enable me to effectively handle various tasks in a fast-paced environment. Ensuring the safety of swimmers is my top priority. I am trained and certified in CPR, first aid, and lifeguarding techniques, allowing me to act swiftly and effectively in any emergency situation. By maintaining constant vigilance and enforcing safety protocols, I aim to create a secure environment that allows our members to focus on their fitness goals. By providing exceptional customer service and building rapport with members, I aim to enhance their overall experience at Wellington.

  • Receptionist

    Jun 2018 - Jul 2022

  • Lifeguard

    Sept 2017 - Jul 2022
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  Coding with CodeX

  Oct 2019 - Jul 2021

  Human Resources Director

  Passionate about attracting and developing exceptional teaching talent who share our vision of making coding courses accessible for all children. I strive to foster a workplace culture that values inclusivity, continuous learning, and professional growth. By investing in our team, we ensure that our students receive the highest quality education and support.

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  Bluebird Care

  Jul 2020 - Sept 2020

  Carer

  During the Covid19 pandemic I joined Bluebird in order to give back to the local community. Committed to providing exceptional care and support, ensuring that each individual receives the personalised attention they deserve. My goal is to promote independence, enhance their quality of life, and foster a sense of belonging. By actively listening, understanding their specific needs, and tailoring my approach, I strive to create meaningful connections and foster a supportive environment. Show less

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  Microsoft

  Jul 2021 - Sept 2022

  Orchestrated 6 focused events on sustainability; educating employees across the UK subsidiary about sustainable living and how small changes in habits can lead to big changes in the world.Created, organised, and delivered 5 Microsoft wide charity events raising over £2000; donating shoe boxes to Samaritan's Purse; increasing awareness of Children in Need worldwide; empowering the younger generation to enter the tech industry and gaining support of managers Supported Microsoft Philanthropies to raise over £200,000 for worldwide charities and created and built an employee spotlight series to provide recognition for employees who have taken part in volunteering activities. Created and implemented a learning and readiness strategy for the Customer Presales and Retention organisation and supported different solution area Sales Advisors on their readiness plans; consequently, leading to a 13-point increase in MS poll (the Microsoft employee satisfaction survey), 13 points above the global average. This meant that the team felt more supported in their learning and readiness journeys, ultimately more effective in supporting customer sales.

  • Philanthropy and Sustainability Lead

    Aug 2021 - Sept 2022

  • Philanthropies Communications Manager

    Sept 2021 - Aug 2022

  • Technical Sales Advisor

    Jul 2021 - Aug 2022
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  Enactus Nottingham

  Apr 2022 - May 2023

  President FY23

  Led a team of 160 students and successfully managed 11 businesses, positively transforming the lives of over 2000 individuals in Nottingham. Led the UK team to 3rd place out of 1700 teams at the Enactus World Cup.

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  Microsoft

  Sept 2023 - now

  Customer Success Account Manager