Meha (Gupta) Saraf

Experience

• 

  Karvy Finapolis

  Feb 2009 - May 2009

  Project Trainee (Intern)

  Project Title: Electronic Spot Exchange: A Vibrant Market to Invest and Harvest in Commodities

• 

  Datamonitor

  Feb 2010 - Mar 2011

  Associate Analyst

  - Deliver value added research across various consumer markets.- Analyze the data for estimating and forecasting retail expenditure across three market dimensions- country, retail channel and product.

• 

  Deloitte

  Mar 2011 - Dec 2012

  Business Research - Associate

  - Delivering value-added research across different industries, primarily consumer goods, retail and tourism.- Leveraging internal and external databases; and other sources for conducting research.- Authoring industry and market assessment deliverables, company profiles, sector profile, analytical reports on business issues and competitors; and newsletters.

• 

  Genpact

  Dec 2012 - now

  Currently, leading a team of professionals in Data & Analytics for Media & Entertainment clients in the field of Digital Analytics, Contact center Agent performance and incentive assessment, Data Management etc.• Led Customer Value Generation Roadmap to successfully drive and close 25+ process efficiency and innovation initiatives in 2022 through Lean Six Sigma, Digital Transformation and process improvements.• Engaged in strategic planning and alliances with external and internal stakeholders to develop team strategy, manage project expectations and priorities, and exceed performance and quality goals.• Own development of team members through timely coaching and mentoring, activities related to L&D, people engagement, innovation, and hiring. Show less Served diverse clients in Manufacturing, Aviation and Mining industries▪ Analyzed industry trends, risks, demand and supply dynamics and built forecast to support client’s strategy planning and investment decisions.▪ Executed various ad-hoc requests pertaining to competitive benchmarking, macro-economic and market intelligence.▪ Supported leadership with proposals/ pitches to prospective clients▪ Mentored team members on deliverables and facilitated team’s learning & development.• Provided Business Planning and Decision support analytics to help answer questions such as: - Potential impact of COVID to client’s business (via Black Swan Analysis) - Best companies to partner with for Engineering Center of Excellence - Top Locations in North America for hiring talent etc.• Led Research & Social Media Analytics competency for Genpact’s Hi-Tech Manufacturing & Services (HMS) Vertical; instrumental in launching domain learning paths and facilitating knowledge sharing sessions, quarterly newsletters etc. Show less

  • Senior Manager

    Oct 2021 - now

  • Manager

    Apr 2017 - Oct 2021

  • Assistant Manager

    May 2015 - Mar 2017

  • Business Analyst

    Dec 2012 - Apr 2015