David Peterson III

Experience

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  R.H. Macy's & Co.

  Jan 1985 - Jan 1988

  Assistant Buyer

  Responsible for buying den/entertainment center furniture. Reviewed copy and marketing strategies for stores. Established pricing and margins for entire catagory of upholstery and wood groups in the great room/den catagory

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  Bloomingdale's

  Jan 1988 - Jan 1996

  Associate Buyer/Merchandise Coordinator

  Logistics Quality Control & Merchandise Coordinator / Associate BuyerExecutive Selling Manager / Assistant BuyerManaged business operations and ensured complete quality of furniture manufacturing organization. Analyzed business needs and implemented results-driven solutions. Provided assistance with special projects involving warehouse operations. Oversaw $27M upholstery advertising business with advertising and retail marketing divisions. Assisted in the purchase of $6M in annual business. Designed and implemented sort- and long-term strategies. Collaborated with the branch store design staff with over 150 staff members. Conducted seminars, performed inventory control, scheduled deliveries, and negotiated pricing.Achievements:• Successfully increased sales by $871K with a 27.8% increase over prior year by conducting product information seminars, setting goals, floor re-merchandising, and developed product exclusives. • Recognized for exceeding sales plan by 8.9%.• Drove department into winning top-selling award for three consecutive seasons with a growth of 26%.• Designed and implemented a service culture program to provide instruction of effective selling and follow up, providing enhanced professional relationships and sales. Show less

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  La-Z-Boy Furniture Galleries

  Jan 1996 - Jan 2006

  Owner/Vice President/General Manager of Sales and Operations

  Vice President of Sales (2000 – 2002)Store Manager (1997 – 2000)Merchandise Manager (1996 – 1997)Oversaw all operations for retail home furnishing stores, a distribution center, and corporate offices with a staff of over 100 employees with an annual revenue of $26M. Managed all strategic planning, growth, operations, marketing, P&L, marketing, sales, purchasing, and contract negotiations. Emphasis on improving customer engagement, experience and retention. Provided assistance to employees, including mentoring, coaching, and training. Designed and published weekly bulletins and newsletters. Chaired monthly senior management meetings and visited stores on a weekly basis. Received several promotions throughout the organization. Improved communication by streamlining order entry and tracking web traffic.Achievements:• Key member of team that reduced expenses by over $800K and staff turnover by 50% in operations and administration through the consolidation of warehouses and contract re-negotiation. • Performed turnkey operations to transition the company from being in a shortage of $75,000 back to a positive profit line. • Led the consolidation of all operations and increased stores from three to seven.• Exceeded all goals and expectations by 264% though the coordination of new sales events.• Awarded for “Top 10 Furniture Galleries in Network”.• Increased closed ratio by 5% by providing training and coaching metrics for staff members with a focus on up selling. Show less

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  Myriad Software

  Mar 2006 - Mar 2008

  National Sales Account Executive

  Strategic consulting and sales of enterprise relationship and customer relationship management computer software on a national level. Interfacing with owners and C-level managers for system analysis and software review. Hosting events for training and development of software skills sets of client base and attending trade shows for market development and client retention.

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  JRM Sales & Management

  Jun 2008 - Oct 2008

  Director of Business Development

  Brand development, web site traffic growth, web site UI and advertising revenue. Develop brand strategy and statistics systems. Strategic consulting, including business plan & sales strategy development.Advising new businesses on new business structures, drafting privacy policies and structuring commercial transactions. Hosting events for product and services at trade shows.

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  San Diego Padres

  Jan 2009 - Jan 2010

  Guest Services Captain

  Managed asigned seating sections within Petco Park. Gave assignments and updates to staff. Ensured and supported employees to provide superior customer service.

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  San Diego Media

  Jan 2009 - Oct 2010

  Director of Business Development

  Brand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy and statistics systems. Strategic Consulting, including sales strategy development and e-commerce applications.

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  Staples, Inc.

  Jun 2010 - Nov 2012

  Regional Business Consultant

  Advising business owners on IT managed services and hardware needs for peer to peer and/or server based networks. As part of Staples Best Tech founding team, drive SMB opportunities and increase customer satisfaction by providing complete business productivity solutions including technology and services. Serve as a leader and resource within assigned territory of 46 stores to key business customers. Peer coaching to develop selling effectiveness of all store associates. Utilize industry specific knowledge to develop complete business solutions that meet customer’s current and ongoing technology needs. Show less

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  Palomar Health

  Jun 2013 - Oct 2013

  Business Consultant

  Long and short term strategic assessment and formation of marketing strategy and operational improvement plans for Expresscare clinics. Developing marketing strategies, formulating new operating budgets and revenue assessment processes. Interacting with clinicians, C-suite executives, and coordinating with finance, marketing, outreach and operations departments.

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  County of San Diego

  Jul 2013 - Aug 2013

  Epidemiologist Analyst Intern

  Volunteer internship with Epidemiological Unit of Emergency Medical Services for San Diego County Department of Health & Human Services.

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  UC San Diego Health System

  Jan 2014 - Jul 2014

  Government and Community Affairs & Patient Experience Intern

  Attended community affairs to advance interests of the UC San Diego Health System at the local, state, and federal levels. Generate support for UC San Diego Health Sciences by actively positioning leadership, faculty, and programs with targeted constituents through strategic legislative, programming, and outreach activities. Involved in leadership oversight of Patient Experience and support for positive patient experience.

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  Scripps Health

  Jan 2014 - Jun 2014

  Lean Six Sigma Black Belt Project Consultant

  Analysis of workers compensation claims of needle stick injuries within the Scripps health system. Improving processes by way of structured methodology, statistics, and team work. Project includes interaction with healthcare administrators, front line supervisors, and staff to determine process flow and workplace assessment as it pertains to Black Belt project certification and capstone requirements. Mastery of analytic tools including MS Office, Excel pivot tables, SPC XL, and DOE PRO XL.

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  National University

  Sept 2014 - Nov 2014

  Adjunct Instructor

  Design and deliver class instruction of Strategic Human Resource Management, Organizational Development, Marketing, and Finance / Accounting for the School of Health and Human Services.

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  Family Health Centers of San Diego

  Feb 2015 - Apr 2016

  • Associate Clinic Director

    Apr 2015 - Apr 2016

  • Associate Clinic Director Intern

    Feb 2015 - Mar 2015
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  Omni Family Health

  May 2016 - Mar 2019

  Director of Ancillary Services

  Responsible for supervising and directing budgets, provider schedules and templates, referrals department, technology, and operations. The ancillary services director, is responsible to manage, mentor, communicate and resolve conflict and issues within the department and other management as needed. This position will ensure smooth running of the clinical department and in support of organizational goals to improve patient/customer experience, engagement, and retention.

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  D & M Peterson Consulting

  Mar 2019 - Jul 2023

  Healthcare Operations Services

  Consultant in business development, ancillary, and support services in healthcare administration.

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  HOLY CROSS ANGLICAN CHURCH, Sanger

  Jul 2023 - now

  CEO, President, Rector