Grant Pickup

Experience

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  Eldridge Pope Ltd

  Jan 2002 - Jan 2007

  National Brand Drinks and Training Manager

  During my time in this role I honed my Training skills in the following areas and successfully delivered training on a National scale to over 500 team members at all levels and from all walks of life. Also efficiently executed a Project management role on refurbishments and a marketing role with National Beverage brand companies.➢Project Management of over 40 refurbishments in an estate of 250+ units•Ergonomic Bar design consultancy•Equipment ordering•Recruitment and Training of Staff in the following•The finer points of customer service and front of house detail •Barista standard Coffee Training•Cocktail/ Mixology Training•Professional Bar service Training•Restaurant Service and Floor management➢Marketing, POS and up-selling skills training.➢Menu, Merchandising & POS design & print➢Negotiation & securing of marketing funds via “Product/Logo placement” deals with suppliers.➢Budgeting Profit & Loss accounts for multiple sites across the business➢Monitoring & Driving Sales Show less

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  The Professional Bar & Restaurant School

  Mar 2008 - Mar 2012

  •Overall management of the PBRS Auckland Campus facilities (3 central CBD buildings) •Overall management, training and motivation of the Academic and facilities coordination team (25 members of staff)•Temporary Management of the Student Sales team. (6 further personnel)•Successful Budgetary responsibility for the Operations team financial performance. ($2.5 mil)•The development of new business strategies including the expansion of the Night School side of the business.•The design and implementation of compliance driven monitoring processes to improve performance in all areas of the Operations team.•Full Branch level Operational Management responsibility.•Responsibility for delivering the academic KPI’s driven by MOE, TEC and NZQA targets and requirements.•Planning and implementation of Strategic projects with a view to grow all aspects of the business•Successful launch of the Academic Programme Commitee which is designed to provide full 360 feedback opportunities for the Academic team and Executive Management. Show less •Co-ordination of all Management requirements via the A.T.L through to the Academic team.•Organising student class placements for each class to ensure all students are on track for Level 4 Qualification.•Monitoring, Motivating and Mentoring the Academic team to ensure compliance and successful tutoring.•Development of resources and literature to support the Academic team in conjunction with the QA department.•Development of Training Course delivery material for use by the Academic team.•Submission of ideas of several initiatives for improving both efficiency and performance of the School. Show less

  • Operations Manager

    Feb 2009 - Mar 2012

  • Academic team Co-ordinator

    Jan 2009 - Jan 2010

  • Hospitality Tutor

    Mar 2008 - Dec 2009
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  Trainium Ltd

  Mar 2012 - now

  Director

  I am now offering my services as a consultant, trainer and alcohol licensing consultant, to the Hospitality Industry.Services include training courses, assessment, bespoke resource design and consultancy on the following subjects:Hospitality customer service and careLicensed Controllers Qualification LCQBartender skills and service trainingFlair Bartender skillsFront Line ManagementStaff performance managementStaff Training programmesHospitality Business strategy.Brand awareness and Marketing strategyUsing Social Media effectively to drive sales. Show less

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  Spear Hospitality

  Oct 2012 - Sept 2014

  Regional Training Manager

  I manage and operate the Career Cafe Project. This project works with Work & Income clients to provide them with basic Hospitality skills We then guide and mentor them through the process of securing a career in the Hospitality Industry.

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  Foodcontrolplans.co.nz

  Aug 2017 - now

  Director

  Services to the food industry.Building, registering and training in FCP's in all sectors of the food industry.Temperature logging equipment and data tracking.