Deep Enrich
Pietro Manzella
Guest Service Agent
1000 followers
Greater Philadelphia
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About me
IT Support Specialist (ITIL Certified)
Education
Liceo Classico "Francesco Scaduto"
1995 - 2000Diploma di Stato
Harrisburg Area Community College
2001 - 2004A.A. Degree Travel and Tourism | Business and Economic Development
American Public University
2012 - 2014B.S. Program courses Information Technology Management3.75 GPA
Experience
InterContinental Hotels Group
Feb 2005 - Nov 2005Guest Service Agent
The Inn at Chester Springs Hotel and Conference Center
Feb 2007 - Jan 2010Front Office Supervisor
Foot Locker
Feb 2010 - Jun 2015Store Systems Analyst
Nov 2012 - Jun 2015Help Desk Team Leader
Feb 2010 - Nov 2012
IKEA
Dec 2017 - Dec 2024IT Support Specialist
Jun 2015 - Dec 2024Local IT Specialist
Dec 2017 - Aug 2018
Licenses & Certifications
ITIL 2011 Foundation _ Information Technology Infrastructure Library
✔ APMG InternationalMar 2013
Pluralsight Certificates of completion
Pluralsight
Honors & Awards
- Awarded to Pietro ManzellaQuality Service Awards -
Languages
- itItalian
- enEnglish
- spSpanish
- frFrench
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