Abdul Hayee

Abdul Hayee

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  • Timeline

  • About me

    Head Of Technical Support and System Admin at Workstream Automation Ltd.

  • Education

    • Aptech Computer Education

      2010 - 2014
      Engineer's Degree Software Engineering Distinction

      ACCP

    • Dadabhoy Institute Of Higher Education

      2010 - 2014
      Bachelor's Degree BSCS
  • Experience

    • Workstream Automation Ltd.

      Aug 2014 - now

      Head Technical Support:- Engage appropriate internal resources to resolve technical issues of various applications.- Upgrade systems and processes as required for enhanced functionality and security.- Ensure each technical issue is adequately documented.- Periodically review technical support logs, track performance and identify trends, anomalies and opportunities for improvement.- Assist Dev team and QA for new iterationns of software.System Administrator:- Manage hypervisors.(Xenserver, VMware)- Build and manage Windows and Linux servers.- Manage network and technology tools.- Troubleshoot issues and outages.- Ensure security through access controls, backups and firewalls.- Upgrade servers with new releases.- Deploy, Implement and manage all applications and servers at client side. Show less

      • Head Of Technical Support and System Admin

        Jul 2018 - now
      • Lead System Engineer

        Jul 2015 - now
      • Unix Linux System Administrator

        Aug 2014 - Jun 2015
      • Software Developer

        Aug 2014 - Dec 2014
  • Licenses & Certifications

    • ACCP certified from Aptech

      Aptech Computer Education
      Dec 2013
    • Red Hat Certified System Administrator (RHCSA)

      Red Hat