Karan Arora

Experience

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  FIS

  Oct 2019 - Sept 2021

  Associate II

  • Handle international customers (UK Based) , with duties including signing up new customers.• Retrieving customer data, presenting valid product information and cancelationservices.• Define and utilize KPls to monitor key customer metrics.• Received an 85% of customer satisfaction rating to date, 15% higher than company average.

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  Wonkru Media

  Sept 2021 - Aug 2022

  Sr. SEO Executive

  • Managed multiple campaigns for Link Building: Guest Post, Infographic Links etc• Executed digital strategy for account while also outperforming competition in all engagement metrics.• Managed CMS's using Nocode Apps like webflow and Airtable.• Create content for email marketing campaigns with social media opportunities and develop an actionable plan for execution.• Designed Wordpress websites from scratch and made then rank on dedicated Keywords after doing keyword research.• Managed On page/off page and technical Seo for multiple websites.• Conducted extensive competitor research to a gap in the industry where users were searching but weren't finding the 'best site'. Show less

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  Sprinto

  Aug 2022 - now

  SEO Specialist

  Make Sprinto Digitally Visible across all search engines.