Princess Mycah Corumbrillo

Experience

• 

  Curo Teknika, Inc.

  Jul 2015 - Jan 2016

  Network Support Specialist

  Troubleshoots basic hardware and network failures.Provides courteous and professional customer services in responding to phone request for technical assistance from end user of DSL regarding internet connection, email and system configuration, web loading and browsing.Create a ticket report for the customer.

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  Global Strategic Business Process Solutions

  Jan 2016 - Apr 2017

  Claims Specialist

  eviewing disability claims for people with long-term disabilities to determine the appropriate settlement for persons with disabilities.Analyzing police reports, medical prescriptions, medical bills, medical treatments and physical properties.Responsible for reviewing disability documentation to determine eligibility, maintaining and reviewing current cases.Assess and Approve claims. Cold calling prospects for social security disability benefits and medical lawsuit claims.Offering assistance in filling disability benefits and lawsuit claimsSetting appointment for the next step of application. Show less

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  InterGlobe Enterprises

  May 2017 - Aug 2018

  Travel Agent

  Informing passengers about the changes or cancellations on their flight.Contacting airlines via call or email for authorization, policies, compensation.Processing refunds or changing passengers flight.Sending email to update passenger’s new itinerary.

• 

  Concentrix

  Oct 2018 - Jun 2021

  Technical Support Representative

  Troubleshooting customers services like internet, phone and cable.Troubleshooting email and resetting password.Assisting customers in creating new email or deleting an emailAssisting customers in port forwarding, Graphical user interface configurations.Answering customers billing questions, Process upgrade and checking promotions.Schedule repair appointment, process order for their equipment.Assisting customers signing in 3rd party tv apps like Hbo Max. Processing order for Pay-per-view event, On-demand channels. Show less

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  Transparent BPO

  Jun 2021 - Sept 2021

  Outbound Sales Representative
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  Upwork

  Sept 2021 - Jan 2022

  E-commerce virtual assistant
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  Full Potential Solutions

  Sept 2021 - Dec 2023

  Sales Chat Representative
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  Freelance

  Mar 2023 - Jul 2023

  Social Media Manager
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  Financial Advisors of the Philippines

  Aug 2023 - Sept 2023

  Social Media Manager
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  Factory Buys

  Feb 2024 - Jan 2025

  Customer and order support specialist
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  BURROWMOUNT LTD

  May 2024 - now

  E-commerce Customer support