Kathryn Lee

Experience

• 

  International Mission Board

  Jul 1999 - Jan 2009

  Administrative Assistant

  • Streamlined job description submission process resulting in 40% savings in management time required for oversight• Trained fellow administrative assistants• Implemented use of new personnel database eliminating redundant work for administrative assistants and management• Prepared and submitted monthly expense reports• Prepared correspondence for and assisted Regional Leader and Administrative Associate as needed• Archived emails related to personnel issues and other confidential matters for Regional Leader• Conducted on-site visits to field personnel to enhance communication and clarify policies and procedures• Maintained contact with US supporters through email newsletters and speaking engagements• Provided logistical support for 5 day conference of 1500 attendees including lodging and meal planning• Recorded daily spending of conference attendees to ensure budget constraints were met• Coordinated quarterly meetings of Regional Leadership Team of 10 members and spouses including lodging, local transportation, and meals Show less

• 

  CarMax

  Oct 2009 - May 2011

  Buyers Assistant

  • Greeted customers, explain vehicle appraisal process and enter customer information• Processed paperwork for the purchase of vehicles accurately and timely• Aided customers with paperwork required for special circumstances, i.e. deaths, powers of attorney, divorce, etc• Entered data for the purchase of off-site auction vehicles accurately and efficiently• Serve as a Notary Public

• 

  Catholic Charities Fort Worth

  May 2011 - Jul 2012

  Administrative Assistant

  • Manage the day to day administrative functions of two departments that staff over 100 people• Maintain calendar for two department directors• Data entry and report preparation ensuring client compliance with program goals and contract requirements• Actively participate and contribute on the safety committee and poverty committee• Note taking for staff meetings• Prepare letters• Prepare documentation for audits and monitoring• Provide training and education to program managers• Assist with the hiring process for new staff• Assist program managers with scheduling, budgets, calendaring, and project work• Sort mail, manage supplies, plan events, manage projects, and orient new hires Show less

• 

  Catholic Charities of the East Bay

  Dec 2012 - Dec 2020

  - Maintained accreditation through the Council on Accreditation through performance and quality improvement processes- Supervised Database Administrator, volunteers, and interns- Served as a member of the Executive Team to determine the direction of the agency and how to accomplish the objectives laid out in the agency's Strategic Plan.- Collaborated with Grants Department to ensure grant deliverables were being tracked in client services database- Assisted Chief Program Officer with annual program assessment- Worked with Program Directors and Managers to monitor progress on outcomes and develop action plans to meet targets as needed- Identified and coordinated needed training for staff with Human Resources- Engaged staff at all levels in quality improvement through training and working together to analyze data related to safety and risk prevention measures Show less - Supervised team of 2 Housing Counselors and 5 volunteers- Developed strategic plan for expanding program services and funding opportunities- Collaborated with Development and Finance Departments to secure $1.5M bequest- Secured $3M grant from The San Francisco Foundation for the Keep Oakland Housed project- Managed HUD Housing Counseling and FEMA Emergency Food and Shelter Program grants- Established relationships with housing services partners in Alameda and Contra Costa Counties Show less

  • Director of Data Analytics and Quality Improvement

    Feb 2016 - Dec 2020

  • Housing Services Program Manager

    Jun 2017 - Jul 2018

  • Quality Assurance Manager

    Oct 2013 - Jan 2016

  • Jr. Program Analyst

    Dec 2012 - Oct 2013
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  Catholic Charities SF

  Jan 2021 - now

  Director of Innovation and Continuous Improvement